North & Robertson Electrical Wholesalers, a locally owned business in East London, South Africa, is celebrating a remarkable 80-year milestone. Founded in 1946, the company has continuously traded from its original premises at 46 Recreation Road in Arcadia. Over the past eight decades, North & Robertson has evolved from a traditional electrical supplier to a trusted provider of modern solar, security, and smart automation technologies.
The company's longevity can be attributed to its steadfast community connections, loyal staff, and commitment to dependable customer service. Led by directors Brenden Tiltmann and Paddy De Lacy since 1996, North & Robertson has grown and adapted to rapid industry shifts. The company's product offering has expanded to include electrical products, lighting, security systems, CCTV, gate automation, electric fencing, networking equipment, solar and power solutions, as well as smart and connected technologies.
North & Robertson played a vital role during the 2020 Covid-19 pandemic by providing essential electrical support to regional healthcare and municipal facilities. The company ensured that no hospital, clinic, or municipal service in the area went without electrical support. This commitment to customer service has earned the company a reputation based on personal service, reliable products, and lasting relationships.
The company maintains a strong staff welfare culture for its 47 employees, providing medical aid, provident funds, and school assistance for workers' children. Staff are encouraged to leave work to support their children at sporting events, and there is further assistance with sports tours. At the start of the year, staff who have school-aged children are assisted with loans for uniforms and stationery requirements.
North & Robertson's success can be attributed to its strong relationships with customers, suppliers, and employees. The company's directors, Brenden Tiltmann and Paddy De Lacy, have emphasized the importance of service, stating that "we have proven it is the service that counts." The company's ability to adapt to new products and technologies while maintaining knowledgeable, personal service has helped it remain relevant through 80 years of change.
Looking to the future, North & Robertson aims to capitalize on developments in renewable energy, energy management, and home automation while honoring its core values. The company is excited about the opportunities presented by the rapidly evolving electrical and security industries. With its commitment to quality products, knowledgeable people, and exceptional customer service, North & Robertson is poised for continued success.
As North & Robertson celebrates its 80th anniversary, the company is grateful for the support of its customers, suppliers, staff, and community. The company's legacy is built on service, and it continues to strive for excellence in all aspects of its business. With its strong foundations and commitment to its values, North & Robertson is set to continue its successful journey for many years to come.
Key points
- North & Robertson Electrical Wholesalers has traded continuously from its original premises in East London, South Africa, for 80 years.
- The company has evolved from a traditional electrical supplier to a trusted provider of modern solar, security, and smart automation technologies.
- North & Robertson's success is attributed to its strong relationships with customers, suppliers, and employees, as well as its commitment to dependable customer service.
