The General Directorate of National Security (DGSN) in Morocco is set to launch an online service allowing Moroccans living abroad to request an extract of their police record. This new service, starting on November 9, will enable applicants to submit their requests remotely via the DGSN's E-Police portal. After completing electronic identity verification and paying the required fees online, applicants can collect the document in person from Moroccan diplomatic or consular representations.

This initiative aims to make administrative procedures easier and more accessible for Moroccans living outside the country. By providing this service online, the DGSN seeks to bring public administration closer to citizens abroad. The E-Police portal, launched in December 2024, already allows citizens to access several police-related services online, including requesting documents such as police records.

The extension of this service to Moroccans abroad is part of Morocco's broader efforts to digitize public services and reduce the need for in-person administrative procedures. Applicants will still need to collect their documents physically from Moroccan embassies or consulates. This move builds on previous efforts to simplify procedures and improve access to administrative services.

Digital Transition Minister Amal El Fallah Seghrouchni emphasized that Morocco's digital transformation aims to fundamentally change how public services are designed and delivered. The focus is on citizens' needs, simpler procedures, and secure access to services. This approach goes beyond simply moving existing procedures online.

The DGSN's E-Police portal was introduced to allow citizens to access several police-related services online. With this new service, Moroccans living abroad can begin the application process remotely. Physical collection of documents will still be required at Moroccan diplomatic and consular offices.

The new service is expected to make life easier for Moroccans living abroad who need to obtain police records. By reducing the need for travel to Morocco, this initiative will save time and effort for applicants. The service will be available starting November 9.

Morocco continues to invest in digital transformation to improve public services. The online police record service for Moroccans abroad is a significant step in this direction. This development reflects the government's commitment to enhancing accessibility and efficiency in public administration.

Key points

  • Moroccans living abroad can request police records online through the DGSN's E-Police portal.
  • Physical collection of documents will still be required at Moroccan embassies or consulates.
  • The service aims to make administrative procedures easier and more accessible for Moroccans abroad.

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SaharaWire Newsroom
SaharaWire

Reporting for SaharaWire from the Nairobi bureau.