The city of Beijing is set to host the fourth edition of the Beijing Forum on rapid response to public complaints, scheduled for October 12-13, 2026. The forum will bring together over 3,200 guests, including 240 international participants from more than 70 countries. The event aims to promote a fruitful discussion on urban governance in the era of digitalization and artificial intelligence. The forum's theme, "The City at the Service of Citizens in the Era of Digitalization and Artificial Intelligence," reflects the growing importance of technology in modern urban management.
The rapid urbanization of cities worldwide has brought about significant challenges, including demographic growth, mobility, security, and resource management. According to official data, 70% of the world's population is expected to live in urban areas by 2050. In this context, the Beijing Forum seeks to address these challenges by exploring the role of digital technologies in urban governance. The event will feature discussions on various topics, including precision governance, sustainable urban development, and the application of digital intelligence in urban management.
The city of Beijing has made significant strides in leveraging technology to improve urban governance. The city's 12345 hotline, which allows citizens and businesses to report complaints, has been instrumental in enhancing public services. By analyzing data and optimizing resources, Beijing has been able to provide more effective solutions to urban challenges. The city's experience serves as a model for other cities seeking to harness the power of technology to improve governance.
The integration of digital technologies has also enhanced public safety in Beijing. The city's security infrastructure has been upgraded, making it one of the safest cities in the world. According to the Global Public Safety Index 2025-2026, China ranks first with 84.62 points. Foreign visitors have also praised the city's safety, citing it as a major factor in their positive experience.
The Beijing Forum is part of China's efforts to promote peaceful development and modernization. The Chinese government has emphasized the importance of building a safer, more orderly, and more efficient society. The forum provides a platform for international cooperation and knowledge sharing, with a focus on best practices in urban governance.
The event will feature discussions on various themes, including the role of digital technologies in urban planning, public services, and security. Participants will also explore ways to promote sustainable urban development, social inclusion, and cultural preservation. By sharing experiences and expertise, the forum aims to contribute to the development of more effective and responsive urban governance models.
The Beijing Forum is an important initiative in the context of global urbanization. As cities continue to grow and evolve, the need for effective governance and management becomes increasingly pressing. By harnessing the potential of digital technologies, cities can improve public services, enhance public safety, and promote sustainable development.
Key points
- The Beijing Forum will focus on urban governance in the digital age, with a emphasis on precision governance, sustainable urban development, and the application of digital intelligence.
- The city of Beijing has made significant strides in leveraging technology to improve urban governance, including the use of a 12345 hotline for citizen complaints.
- The forum aims to promote international cooperation and knowledge sharing on best practices in urban governance.
