The Uganda Heart Institute (UHI), an autonomous government entity, is seeking to recruit two qualified individuals for receptionist positions. The successful candidates will work under the Rheumatic Heart Disease (RHD) Research Collaborative in Uganda. They will be responsible for handling basic administrative tasks and front desk duties. The UHI was established under The Uganda Heart Institute Act, 2016, to undertake and coordinate cardiovascular disease research in Uganda.
The receptionists will serve as the first point of contact for patients and visitors. They will oversee the management of the front desk office and reception area, ensuring adherence to established standards. Additionally, they will collaborate with the clinical team to provide guidance to patients and direct them to relevant service points. Effective communication and customer care skills are essential for these roles.
The key duties and responsibilities of the receptionists include handling incoming and outgoing phone calls, maintaining comprehensive call records, and welcoming patients and visitors. They will also be responsible for registering and assisting patients, addressing inquiries, and providing general information about the department's activities and services. Furthermore, they will foster effective coordination between internal and external customers and various departments.
To qualify for the positions, candidates must have a Uganda Certificate of Education (UCE) with at least a credit in English. A certificate in Customer Care, Public Relations, or a related field is also required. The UHI accepts applications from suitably qualified Ugandans. Interested individuals should submit their applications, including a cover letter, academic and professional certificates, transcripts, and curriculum vitae.
Applications can be sent via email to the UHI's official recruitment email or hand-delivered to the Uganda Heart Institute Headquarters in Mulago, Kampala. The deadline for applications is 5:00 pm on November 11, 2026. It is essential to note that applications submitted without complete attachments or via unauthorized email addresses will not be accepted.
The Uganda Heart Institute is a reputable institution that offers opportunities for professional growth and development. The selected candidates will work in a dynamic environment, contributing to the Institute's mission to combat cardiovascular diseases in Uganda. The Institute's research collaborative efforts focus on rheumatic heart disease, a significant health concern in the country.
The UHI's job posting was published on October 12, 2026, and interested candidates are encouraged to apply promptly. The Institute will only contact shortlisted candidates for further evaluation and interviews. For more information about the UHI and its job openings, individuals can visit The Ugandan Jobline website or their Facebook page.
Key points
- The Uganda Heart Institute is hiring two receptionists on contract basis to work under the Rheumatic Heart Disease Research Collaborative in Uganda.
- The successful candidates will be responsible for handling front desk duties, providing guidance to patients, and fostering coordination between internal and external customers.
- The deadline for applications is November 11, 2026, and interested individuals should submit their applications via email or hand-delivery.
