Delivery agents in Tunis have announced a two-day strike on October 28-29, 2026, to push for their professional demands. The regional labor union of Tunis denounced unaddressed demands and what it described as the administration's refusal to engage in dialogue. This move comes amid rising tensions over working conditions in the delivery sector, a crucial part of goods distribution, e-commerce, and services.
The strike notification did not detail the specific demands of the concerned agents, but their mobilization brings back the issue of professional rights and working conditions in this field. The situation of delivery agents cannot be separated from the transformations in the sector in Tunisia. The growth of e-commerce and rapid delivery services has strengthened the role of these workers.
They act as a link between traders, businesses, and clients. However, working conditions vary significantly depending on companies, contracts, and work organization forms. Difficulties are particularly visible in delivery via digital platforms. Expenses related to fuel, vehicle maintenance, and mobile connection, accident risks, and irregular income are among the problems raised by delivery agents.
In July 2026, application delivery agents specifically requested better remuneration and minimum income guarantees, illustrating tensions around the profitability of their activity. It is essential to distinguish these independent workers from agents employed by delivery companies, as their status and demands are not necessarily identical.
In the case of the announced strike in Tunis, the detailed content of professional demands remains to be specified. The status of delivery agents and their social protection is at the heart of the debate. The issue goes beyond mere salary demands and concerns job stability, social coverage, accident insurance, and clarifying responsibilities between workers, companies, and digital platforms.
The debate took a new dimension in 2026. In July, the UGTT requested to be associated with the revision of the Labor Code, particularly concerning digital platform workers. In September, the Ministry of Social Affairs announced the launch of a digital platform aimed at strengthening labor inspection control, including for delivery platform workers.
These initiatives testify to the need for better regulation of a rapidly evolving activity. However, improving control mechanisms alone does not resolve professional disputes within companies. The strike notice submitted by the regional labor union highlights the need for a more comprehensive approach to address the concerns of delivery agents and find a resolution to the impending strike.
Key points
- Delivery agents in Tunis threaten to strike on October 28-29, 2026.
- The strike is over unaddressed professional demands and refusal of dialogue from the administration.
- The situation highlights the need for better regulation and social protection for delivery agents in Tunisia.
