The Tunisian government has announced plans to gradually phase out fax machines in public institutions, replacing them with secure electronic mail and digital communication systems. According to the Electronic Administration Unit at the Prime Minister's office, this move is contingent on completing the technical and organizational readiness of public institutions and providing the necessary infrastructure. The unit emphasized that a gradual approach is necessary to ensure a smooth transition, taking into account the varying levels of readiness among central, regional, and local structures.
The government's efforts to modernize public administration and improve the quality of services provided to citizens and institutions are part of its digital transformation strategy. The strategy aims to enhance efficiency, transparency, and accountability through the use of information and communication technologies. The Electronic Administration Unit is working with various public institutions and the Ministry of Communication Technologies to implement the plan, which includes the adoption of a secure electronic mail system called "Alissa" and the promotion of electronic signatures and seals.
The "Alissa" system is designed to reduce the use of paper documents, streamline the processing of correspondence, and accelerate the delivery of files. It will also enhance monitoring and tracking, ensuring the security and confidentiality of administrative documents. The government's digital transformation plan is aligned with the country's development goals, as outlined in the 2026-2030 development plan, which was approved by law in July 2026.
The development plan emphasizes the importance of digital transformation as a driver of economic and social development, as well as improving the performance of public services. The plan aims to modernize public administration, simplify administrative procedures, and develop digital services. The government is working to develop the necessary digital infrastructure, including connecting public institutions to a integrated administrative network and enhancing cybersecurity measures.
The gradual phase-out of fax machines is part of a broader effort to promote digital communication and reduce the use of traditional means of communication. The government is providing training and technical support to public institutions to facilitate the transition to digital systems. The Electronic Administration Unit at the Prime Minister's office is overseeing the implementation of the plan, which is expected to improve the efficiency and effectiveness of public services.
The government's digital transformation efforts are also aimed at promoting transparency and accountability in public administration. The use of digital systems and electronic communication is expected to reduce the risk of corruption and improve the tracking and monitoring of administrative procedures. The government is working to ensure that the digital transformation plan is implemented in a way that is inclusive and accessible to all citizens.
The implementation of the digital transformation plan is expected to be completed by 2030, with the gradual phase-out of fax machines and the widespread adoption of digital communication systems. The government is committed to ensuring that the plan is implemented in a way that is consistent with the country's development goals and priorities.
Key points
- The Tunisian government plans to phase out fax machines in public institutions by 2030.
- The government is promoting the use of secure electronic mail and digital communication systems.
- The digital transformation plan aims to improve efficiency, transparency, and accountability in public administration.
