Tunisia's Chamber of Commerce and Industry has begun a new phase in its digital transformation by making electronic filing of documents mandatory and exclusive through its "E-Services" platform. This move aims to eliminate paper-based procedures and enable businesses to complete transactions remotely and more quickly. The Chamber's director of business support, Ridwane El Mekraz, announced the development on November 4, 2026.
The Chamber of Commerce currently has around 1,200 companies registered, providing services including customs transactions and commercial documents. El Mekraz explained that all administrative procedures, from registration to document submission, have been digitized with a 100% success rate. The digital platform is designed to meet personal data protection requirements and is subject to continuous technical monitoring to ensure data security.
El Mekraz encouraged companies and economic operators to use the platform, highlighting its benefits of faster processing of requests, improved service quality, and accessibility without the need to physically visit the Chamber. The experience is expected to be extended to other Chambers of Commerce and Industry in the future.
In addition to the digital filing system, the Chamber of Commerce is set to announce the establishment of a commercial arbitration and mediation center. This center will play a crucial role in resolving international commercial disputes between Tunisian companies and foreign businesses.
El Mekraz emphasized the importance of increasing Tunisian businesses' presence in African markets. The Chamber is working to receive foreign economic delegations and accompany Tunisian companies participating in international fairs and exhibitions. He also highlighted the role of the "Zleika" agreement in facilitating the presence of Tunisian products in several African markets.
Tunisian businesses are invited to participate in the 34th Dakar International Exhibition in Senegal, scheduled from December 10 to 31, 2026. El Mekraz noted that the Senegalese market is an important destination for Tunisian exports, ranking second in Africa after Burkina Faso.
The Chamber of Commerce's efforts aim to enhance Tunisia's trade relations and promote economic growth. With its digital transformation and expansion into African markets, the Chamber is working to support the country's businesses and improve their competitiveness.
Key points
- The Chamber of Commerce has made electronic filing of documents mandatory and exclusive through its "E-Services" platform.
- A new commercial arbitration and mediation center is set to be established to resolve international commercial disputes.
- Tunisian businesses are encouraged to participate in the 34th Dakar International Exhibition in Senegal to expand their presence in African markets.
