Suzuki South Africa has issued a recall for certain models of its SUVs due to a fault in the fuel gauge. The recall affects certain models of the Suzuki Vitara and Suzuki Brezza. According to the company, the fuel gauge may not accurately display the fuel level, which could lead to drivers running out of fuel unexpectedly. The recall is a precautionary measure to ensure the safety of drivers and passengers. Suzuki SA has assured that the issue can be rectified at authorized dealerships.

The recall is specifically for Suzuki Vitara models produced between 2015 and 2018 and Suzuki Brezza models produced between 2016 and 2019. Suzuki SA has notified the National Consumer Commission (NCC) and the South African Motor Industry Codax (SAMIC) of the recall. The company has also set up a dedicated hotline for customers to check if their vehicle is affected by the recall. Customers can contact Suzuki SA's customer service department to determine if their vehicle is included in the recall.

The fuel gauge fault is caused by a software issue that affects the accuracy of the fuel level reading. Suzuki SA has developed a software update that will rectify the issue. The update will be applied to the vehicle's computer system, and the fuel gauge will be recalibrated to ensure accurate readings. The recall process is expected to take a few hours to complete, and customers will be notified when their vehicle is ready for collection.

Suzuki SA has emphasized that the recall is a precautionary measure and that there have been no reported incidents of accidents or injuries related to the fuel gauge fault. The company has assured that it is committed to ensuring the safety and satisfaction of its customers. Suzuki SA has a reputation for producing reliable and safe vehicles, and the company is taking proactive steps to address the issue.

The recall is a timely reminder for vehicle owners to regularly check their vehicle's maintenance and software updates. It is essential for vehicle owners to ensure that their vehicle is properly maintained to prevent any potential safety risks. Suzuki SA has encouraged customers to take their vehicles to authorized dealerships for regular maintenance and software updates.

The recall affects a significant number of Suzuki SUV models in South Africa. Suzuki SA has assured that it will work closely with its dealerships to ensure that the recall process is completed efficiently. The company has also assured that it will keep customers informed throughout the process. Customers can expect to receive a notification from Suzuki SA when their vehicle is ready for collection.

Suzuki SA has advised customers to be cautious when driving their vehicles until the recall has been completed. Customers are advised to keep their fuel tanks at least half full to avoid running out of fuel unexpectedly. The company has also advised customers to report any issues with their vehicle's fuel gauge to Suzuki SA's customer service department immediately.

Key points

  • Suzuki SA recalls certain SUV models due to a fuel gauge fault that may not accurately display the fuel level.
  • The recall affects Suzuki Vitara models produced between 2015 and 2018 and Suzuki Brezza models produced between 2016 and 2019.
  • Suzuki SA has developed a software update that will rectify the issue, and the recall process is expected to take a few hours to complete.

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SaharaWire Newsroom
SaharaWire

Reporting for SaharaWire from the Nairobi bureau.