Sun World Safaris, a renowned destination management company with over 25 years of experience, is seeking a dynamic and results-driven Tour & Operations Manager to lead their FIT (Foreign Independent Tours) Operations team in Kampala, Uganda. The successful candidate will be responsible for managing day-to-day tour operations while delivering exceptional travel experiences to clients. This role requires extensive knowledge of tourism products in East Africa, particularly in Kenya, Tanzania, Uganda, and Rwanda.
The ideal candidate for this position will possess a Bachelor's degree in Tourism Management, Business Administration, Hospitality Management, or a related field, with a Master's degree being an added advantage. Additionally, the candidate should have a minimum of 10 years of experience in tour operations, with at least 5 years of experience in a leadership or management role. Strong leadership, communication, organizational, and problem-solving skills are essential for this position.
The Tour & Operations Manager will be responsible for FIT itinerary planning, quotations, reservations, and operations management. The candidate should have proven expertise in these areas, as well as proficiency in tour management and reservation systems. Excellent written and spoken English are required, with Swahili being an added advantage. The successful candidate will also need to have strong commercial awareness and the ability to manage operational budgets and supplier relationships.
Sun World Safaris is a leading destination management company that has been creating tailor-made journeys across East Africa for over 25 years. The company prides itself on delivering exceptional travel experiences through expert planning, strong local partnerships, and personalized service. As one of the region's leading destination management companies, Sun World Safaris showcases the best of East Africa to its clients.
Interested candidates should submit their updated CV/Resume and Cover Letter to [email protected], with the subject line "Application – Tour & Operations Manager." The application deadline is October 9, 2026, and only shortlisted candidates will be contacted. This is a great opportunity for a seasoned tourism professional to take on a leadership role and contribute to the success of Sun World Safaris.
The job market in Uganda is competitive, with various job opportunities available in the tourism and hospitality sector. According to The Ugandan Jobline, a job posting website, there are several job openings for Operations Managers and other related positions in Uganda. Job seekers can visit The Ugandan Jobline website or Facebook page for more job listings and updates.
In summary, the Tour & Operations Manager position at Sun World Safaris requires a highly skilled and experienced professional with a passion for delivering exceptional travel experiences. The successful candidate will have extensive knowledge of tourism products in East Africa, strong leadership and communication skills, and the ability to manage operational budgets and supplier relationships.
Key points
- Sun World Safaris is seeking a Tour & Operations Manager with 10 years of experience in tour operations and 5 years of experience in a leadership role.
- The successful candidate will be responsible for FIT itinerary planning, quotations, reservations, and operations management.
- The application deadline for the Tour & Operations Manager position is October 9, 2026.
