The government of Sierra Leone has mandated that all mobile phone users link their National Identification Number (NIN) to their SIM cards by November 1, 2026. This initiative is part of the country's subscriber registration requirements, aimed at connecting mobile numbers with verified identity records held by the National Civil Registration Authority (NCRA). The process is designed to enhance security and transparency in mobile communications.
Mobile users in Sierra Leone can register through their respective mobile operators, which include Africell, Orange, and QCell. The linking service is provided free of charge, but the procedure may vary depending on the network provider. Users are advised to follow the specific guidelines provided by their mobile operators to ensure a smooth registration process.
For Africell SIM users, the linking process involves dialing *999#, entering their NIN when prompted, and submitting their four-digit year of birth. The information will be verified against their national identity record, and users will receive a confirmation message upon successful registration. It is essential to ensure that the NIN and year of birth match the records held by the NCRA.
Orange SIM users can link their NIN using the USSD code *999# or through the Orange Max application. The USSD method involves selecting option 4 for NCRA Registration, choosing option 1 to proceed, and entering their NIN and year of birth. Alternatively, users can use the Orange Max app to register by tapping the menu icon, selecting NIN Registration, and entering their mobile number, NIN, and year of birth.
QCell SIM users can register or check their details by dialing *999#, contacting customer service, or visiting a QCell office with their national identity card. Users who do not have a NIN or have incorrect details are advised to contact the NCRA to resolve any identity issues before linking their SIM cards.
Failure to meet the November 1 deadline may result in restrictions or disconnection of SIM cards, which are crucial for mobile money, banking, and personal communications. Users are cautioned against paying for registration or disclosing sensitive information during the linking process. The safest method is to use the official services provided by their mobile operators and keep any confirmation messages received.
The government has emphasized that the linking process is free, and users should not pay for registration or disclose sensitive information. Mobile users are encouraged to complete the registration process before the deadline to avoid any disruptions to their mobile services. The NCRA and mobile operators are working together to ensure a smooth registration process.
Key points
- Mobile users in Sierra Leone must link their NIN to SIM cards by November 1, 2026.
- The linking process is free and can be completed through mobile operators' official services.
- Failure to meet the deadline may result in SIM card restrictions or disconnection.
