Shemsa Umulisa, a Rwandan entrepreneur, has turned her personal struggle with acne into a successful beauty business. As a teenager, Umulisa dealt with persistent breakouts, oily skin, and frustration with not achieving clear skin. Her father's surprise at her extensive collection of skincare products in her bedroom was an early sign of her entrepreneurial journey. Umulisa's passion for understanding and caring for her skin has evolved into a professional business, Pure Beauty Spa, in Kigali's Kimihurura neighborhood.

Umulisa's interest in skincare began in 2009 when she was in senior one at Ecole des Sciences Byimana. She had oily, acne-prone combination skin, making it difficult to find the right products and treatments. Her research into skincare led her to understand different skin types, products, and the science behind common skin problems. This personal experience shaped her future and sparked a dream to own a beauty business. Umulisa's family tradition of getting her hair done and nails attended to during holidays further fueled her interest in beauty.

Umulisa pursued training in aesthetic medicine, obtaining a diploma that strengthened her understanding of skincare and equipped her with skills to provide corrective treatments. Her knowledge helped her appreciate why some skin conditions require more than medication or a single treatment. At Pure Beauty Spa, founded on December 12, 2023, clients can access various services, including facials, chemical peels, micro needling, and hair treatments. Umulisa aimed to create a place where beauty and wellness could be experienced together.

Umulisa's approach to beauty and wellness is rooted in her passion for helping people struggling with skin conditions. She advises clients to maintain a basic skincare routine involving cleansing, toning, moisturizing, and sunscreen. She considers sunscreen indispensable, explaining that darker skin is not immune to the effects of ultraviolet radiation, sun damage, and premature ageing. Her goal is to educate clients about the time required for treatments to work and the importance of patience and home care.

Building the business has not been without challenges. Some clients expect immediate results from corrective treatments, while others struggle to appreciate the difference between the price of a service and the quality of products, expertise, and care behind it. Umulisa remains firm on maintaining service quality, even as she navigates customers' different expectations. Since inception, Pure Beauty Spa has experienced growth in its services and customer engagement.

Umulisa's ambition is to expand beyond Kigali and make professional beauty and wellness services accessible to more people across Rwanda. She sees the business as part of a bigger purpose of encouraging people to make self-care a meaningful part of their lives. The girl who once filled her bedroom with skincare products in search of answers has built a place where others come looking for care, confidence, and relaxation.

Today, Umulisa's business continues to grow, and she believes the dream is still growing. Her journey is a fulfilment of a precious childhood ambition. Pure Beauty Spa offers a range of services, and Umulisa is committed to providing high-quality care and expertise to her clients. Her story serves as an inspiration to others who may be struggling with their own skin conditions.

Key points

  • Shemsa Umulisa turned her teenage struggle with acne into a successful beauty business, Pure Beauty Spa, offering skincare and wellness services in Kigali.

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SaharaWire Newsroom
SaharaWire

Reporting for SaharaWire from the Nairobi bureau.