The Mauritian government has successfully enrolled over 150,000 patients and recorded more than one million electronic operations under its new digital medical records platform. The platform, launched in thirty public healthcare facilities in the East and Central regions, is a partnership between the government and the United Nations Development Programme (UNDP) under a $4.44 million contract. This initiative aims to modernize public healthcare in Mauritius.
The e-health system operates on the principle of "one patient, one record," creating a unified national digital file for each individual. This allows healthcare workers to instantly access patient histories, eliminating the need for physical paper files. The platform streamlines the patient pathway, enabling patients to present their National Identity Card at reception and have their electronic record retrieved or created within seconds.
The digital platform covers various stages of patient care, including reception and nursing, clinical care, and hospital administration. It allows for direct access to medical histories, consultation notes, electronic prescribing, and medicine dispensing. The system also features an electronic queue management system, scheduling follow-up appointments directly through the platform.
Between January and September 2026, the platform logged over one million electronic transactions. Currently deployed at the SAJ Hospital, the New ENT Hospital, and surrounding health centers, the primary modules covering the patient journey are fully operational and in daily use. The Ministry of Health emphasized that the platform has been built with "security by design" principles, ensuring strict control over data access.
Data access is controlled based on job role, with doctors, nurses, and receptionists granted different permission levels. Every access attempt and modification is logged with the user's name, date, and timestamp to ensure complete traceability. The system is hosted securely on public infrastructure via the Government Intranet Network System (GINS) and is being audited for compliance with the Data Protection Act.
The UNDP and the Digital Health Agency are providing technical oversight, including vulnerability testing, cybersecurity support, and on-the-ground training. Integration of laboratory results via the Laboratory Information Management System (LIMS) is near completion, with planned connections to digital platforms handling blood transfusion management.
The Ministry of Health, the UNDP, and the project consortium expect operational acceptance for Phase 1 by December 2026. Following completion, the system will be progressively extended to remaining regions and healthcare facilities across the island. The centralized platform aims to eliminate duplicate medical procedures, streamline waiting times, and establish a safer, faster, and more equitable national health service.
Key points
- Over 150,000 patients enrolled in Mauritius' e-health system.
- The platform has recorded over one million electronic operations.
- The system is expected to be fully operational across the island by the end of 2026.
