Opportunity Bank Uganda Ltd (OBUL), a member of Opportunity International, a global microfinance institution, is seeking a Relationship Manager – Small Enterprises. The successful candidate will be responsible for acquiring, developing, and managing relationships with small enterprise customers by providing appropriate banking and financial solutions. The bank operates in 27 countries globally, serving over 2 million customers with savings, credit, and other transformational services aimed at transforming the lives of low-income earners.
The Relationship Manager will be based in Kampala, Uganda, and will be responsible for growing the SME loan and deposit portfolio, generating income, and ensuring that the bank's credit and risk-management requirements are followed. The ideal candidate will have a bachelor's degree in Business Administration, Finance, Economics, Accounting, Commerce, Banking, or a related field. Relevant experience in SME banking, relationship management, credit, sales, or financial services is also required.
Key duties and responsibilities of the Relationship Manager include identifying and acquiring new small enterprise customers, developing and maintaining strong relationships with existing business customers, and understanding customers' businesses, financial needs, and growth plans. The successful candidate will also be responsible for marketing and selling business loans, overdrafts, working-capital facilities, savings/deposit products, payments, and digital banking solutions.
The Relationship Manager will conduct customer visits and business assessments to understand operations, cash flows, assets, markets, and financing requirements. They will also prepare and process credit applications in line with the bank's lending policies, analyze customers' financial statements, cash flows, repayment capacity, and business performance. Monitoring the loan portfolio and ensuring timely repayment and early identification of problem accounts are also essential responsibilities.
The successful candidate will be required to grow the SME portfolio while maintaining good asset quality, cross-sell and up-sell other Opportunity Bank products and services to existing customers, and maintain accurate customer records. They will also ensure compliance with the bank's policies, procedures, KYC/AML requirements, and regulatory guidelines. Collaboration with Credit, Operations, Risk, Recovery, and other departments to deliver solutions to customers is also crucial.
Opportunity Bank is an equal opportunity employer, and all qualified candidates are encouraged to apply, regardless of disability, gender, marital status, religion, and ethnicity. The bank offers a range of products and services, including savings, credit, and digital banking solutions. Interested candidates should send their signed application letters, academic documents, and curriculum vitae in one PDF folder, clearly stating the job title in the subject line.
The deadline for applications is September 30, 2026. Only shortlisted candidates will be contacted. Opportunity Bank Uganda Ltd is a leading provider of financial services in Uganda, and this role offers a unique opportunity for a skilled professional to join a dynamic team and contribute to the bank's mission of transforming the lives of low-income earners.
Key points
- Opportunity Bank Uganda Ltd is recruiting a Relationship Manager to acquire, develop and manage relationships with small enterprise customers.
- The successful candidate will be responsible for growing the SME loan and deposit portfolio, generating income, and ensuring that the bank's credit and risk-management requirements are followed.
- The deadline for applications is September 30, 2026.
