The online shopping trend has taken a significant leap in Mauritius, with over 1.7 million parcels imported in 2025. This substantial increase reflects a considerable shift in the shopping habits of Mauritians. The data reveals a remarkable progression in online shopping, with the number of imported consignments rising from 384,859 in 2024 to 1,286,134 in 2025, representing more than triple the amount in just one year.
The value of these imported consignments has also seen a significant increase, with the CIF (cost, insurance, and freight) value rising from Rs3.67 billion to Rs5.91 billion between 2024 and 2025. This change in shopping behavior can be attributed to the ease of comparing prices, reading reviews, and ordering products from the comfort of one's own home. The price factor also plays a crucial role, with international platforms offering products at competitive prices, making online shopping an attractive alternative to traditional brick-and-mortar stores.
The rise of large international platforms has been particularly notable in Mauritius. Temu, for example, has experienced a 400% increase in shopping volume over five years. However, consumers should be aware that the final price of an online purchase may not be the price displayed on the screen. Imported goods are subject to customs procedures, and depending on the nature and value of the merchandise, additional duties, taxes, or fees may apply.
The Mauritian government has introduced guidelines for online shoppers, highlighting additional fees that may be charged by transport and customs operators, including brokerage fees, processing fees, and regulatory fees. To facilitate online shopping, the Mauritius Revenue Authority has implemented the e-Courier system, allowing individuals to easily make simplified declarations and payments for imported goods.
The rapid growth of e-commerce has prompted authorities to adapt their procedures. The increase in parcel imports raises questions about the impact on traditional brick-and-mortar stores. To remain competitive, physical stores must focus on providing an exceptional in-store experience, immediate availability, expert advice, and after-sales service.
For consumers, the choice has become much broader, with the option to shop from anywhere, compare prices, and have products delivered to their doorstep. However, the true cost of an online purchase may only be discovered upon receipt of the parcel, taking into account additional fees and taxes. As the number of parcel imports continues to rise, it is clear that online shopping has become an integral part of Mauritian shopping habits.
As online shopping continues to grow in Mauritius, it is essential for consumers to be aware of the potential additional costs and for authorities to monitor the impact on traditional commerce. The e-commerce landscape is evolving rapidly, and stakeholders must adapt to the changing shopping habits of Mauritians.
Key points
- Over 1.7 million parcels were imported in Mauritius in 2025, reflecting a significant shift in shopping habits.
- The CIF value of imported consignments rose from Rs3.67 billion to Rs5.91 billion between 2024 and 2025.
- The Mauritius Revenue Authority has implemented the e-Courier system to facilitate online shopping and customs procedures.
