Premium Divine Trading Limited, representative of Promasidor Ghana Limited in Sierra Leone, has addressed concerns over the safety of ONGA Shrimp Seasoning. A recent social media post had raised alarm about the product, prompting the company to respond with verified facts. The company submitted a sample of ONGA Shrimp Seasoning, Batch Number 10326V, to the Sierra Leone Standards Bureau Testing Laboratories for independent analysis.
The laboratory conducted a thorough examination of the sample, testing for microbiology and food chemistry. The results showed that the sample met all applicable specification limits, based on Sierra Leone national standards and ECOWAS regional standards. The microbiological examination covered aerobic plate count, coliforms, yeasts and moulds, and salmonella, with salmonella found to be absent in the tested sample.
The food-chemistry examination tested for moisture content, sodium chloride, total ash content, and total acidity, with all results within the specified limits. These independent findings confirm that ONGA Shrimp Seasoning met every applicable microbiological and chemical safety standard. The company has assured consumers that the product is safe for consumption.
Consumer safety and product quality are of utmost importance to ONGA. The company manufactures its products under established quality-control procedures and remains committed to meeting regulatory and food-quality requirements. ONGA encourages consumers to rely on verified evidence and official sources before sharing claims that may cause concern.
The company has provided a channel for consumers to raise genuine questions or complaints about ONGA products. Consumers are encouraged to keep the product and packaging, note the batch number, and contact the consumer-care team on +232 77 244444 or through social media handles. This allows ONGA to investigate and respond accordingly.
ONGA has expressed gratitude to consumers in Sierra Leone for their continued trust. The company remains committed to providing quality seasoning products that help families prepare meals. The independent laboratory test results have validated ONGA's commitment to consumer safety and product quality.
The incident highlights the importance of verifying information before sharing it, especially on social media. ONGA's prompt response and transparent communication have helped alleviate concerns about the product's safety. The company's consumer-care team remains available to address any questions or concerns.
Key points
- ONGA Shrimp Seasoning is safe for consumption, as confirmed by independent laboratory test results.
- The company prioritizes consumer safety and product quality, adhering to established quality-control procedures.
- Consumers can contact ONGA's consumer-care team to raise questions or complaints about the product.
