CapitalPay Kenya, a growing payment infrastructure business in Africa, has published its team pages, offering a glimpse into the company's leadership structure. The Nairobi-based company has a team spanning management, compliance, operations, and strategy. This move is seen as an effort to provide transparency and build trust with its institutional customers. The company's headquarters is located at Bay Court, Watermark Business Park on Ndege Road in Karen, Nairobi.
The company's leadership team includes Alvin Okari as Managing Director, Emily N. Mukami as Head of Compliance, Roselyn Nyagah as Head of Operations, and Eva A.S. Nyamori as Global Chief Strategy Officer. Additionally, Garang Mayom Malek, Jeremy Momanyi Gisemba, and Ariec Wol Mayar are listed as directors. These roles are crucial in managing the day-to-day operations of the company, ensuring compliance with regulations, and developing strategies for growth.
The operations team at CapitalPay Kenya plays a vital role in resolving issues that may arise during transactions. When a payment takes an unexpected route, the operations team is responsible for establishing what happened and connecting the enquiry to the right record. This requires a high level of expertise and attention to detail to ensure that transactions are processed efficiently and accurately.
Compliance is another critical function at CapitalPay Kenya, with Emily N. Mukami leading the team. The compliance team interprets the rules attached to services and identifies when a transaction can proceed automatically or requires review. This ensures that the company is adhering to regulatory requirements and maintaining the trust of its customers.
CapitalPay Kenya's journey began in February 2019 with an industry partnership focused on clearing and forwarding payment and compliance workflows. The company went live later that year and expanded its operations to Middle and East Africa in 2022. In 2025, the company entered a broader acquisition and physical-presence phase, establishing regional entities in Kenya, Tanzania, Uganda, and Zambia.
The company's growth strategy includes establishing a presence in multiple African markets. Its website lists regional entities in several countries, as well as a UK presence at Canary Wharf and affiliate offices in additional locations. By expanding its physical presence, CapitalPay Kenya aims to become a regional infrastructure provider rather than a single-country payments company.
By publishing the names of its leadership team, CapitalPay Kenya is providing its institutional customers with a clearer route to resolving any issues that may arise. This move is seen as an effort to build trust and demonstrate transparency in its operations. The company's leadership team is responsible for management, compliance, and operations, ensuring that customers receive the support they need.
Key points
- CapitalPay Kenya's leadership team includes Alvin Okari as Managing Director and Emily N. Mukami as Head of Compliance.
- The company has expanded its operations to multiple African markets, including Kenya, Tanzania, Uganda, and Zambia.
- CapitalPay Kenya's growth strategy includes establishing a broader acquisition and physical-presence phase.