Mayfair Asset Managers, a Fund Manager licensed by the Capital Markets Authority (CMA) and Retirement Benefits Authority (RBA), is looking for graduate trainees to support its ICT operations. The company offers bespoke investment solutions for retail and institutional clients. The graduate trainees will ensure smooth functioning of the company's ICT systems and provide technical support to office staff. This role involves administering systems, networks, and applications to support business processes.
The key duties and responsibilities of the graduate trainees include providing first-line support for ICT issues and resolving technical problems for end-users in a timely manner. They will manage and monitor helpdesk tickets to ensure resolution within the Service Level Agreement (SLA). Additionally, they will assist in managing company systems, ensuring regular updates, backups, and maintenance, and provide support for hardware, software, and network-related issues.
The graduate trainees will also be responsible for training end-users on best practices for using ICT tools and applications while maintaining security. They will track and manage IT hardware and software inventories to ensure efficient use of resources. The performance of the graduate trainees will be measured based on issue resolution, ticket resolution time, user satisfaction with ICT support, system and network availability, and reduced hardware and software issues.
To qualify for the graduate trainee position, applicants must have a bachelor's degree and a minimum of 2 years of experience in ICT, preferably within the insurance or financial services sector. The ideal candidates will possess strong technical skills and be able to work effectively in a team environment. The company is looking for individuals who can provide excellent support to its staff and clients.
The graduate trainee position offers a great opportunity for fresh graduates to gain experience in ICT and develop their skills in a dynamic work environment. Mayfair Asset Managers is committed to providing training and development opportunities to its employees to enhance their skills and knowledge. Interested applicants should email their applications to the company by October 9, 2026.
Mayfair Asset Managers is a reputable company in Uganda's financial sector, and this role is part of its efforts to build a strong ICT team. The company values innovation, teamwork, and customer satisfaction. The successful candidates will be expected to work in a fast-paced environment and contribute to the company's success.
The application deadline for the graduate trainee position is October 9, 2026. Applicants should have their applications ready and submit them via email. Only shortlisted candidates will be contacted for further interviews. More information about the company and similar job opportunities can be found on the Ugandan Jobline website or their Facebook page.
Key points
- Mayfair Asset Managers is seeking graduate trainees with 2 years of ICT experience to support its operations in Kampala.
- The graduate trainees will be responsible for providing ICT support, managing systems, and training end-users.
- The application deadline for the graduate trainee position is October 9, 2026.
