Former President John Dramani Mahama disclosed that he actively monitors TikTok and other social media platforms to identify community issues. During an interaction with Ghanaian community members in Moscow, Russia, on October 29, 2026, Mahama stated that he forwards complaints directly to ministers for immediate resolution. This approach enables him to stay informed about challenges in various communities.
Mahama cited a specific example of a complaint about a bridge in the Ashanti Region. He said the issue was related to illegal mining activities that had affected the bridge. After forwarding the complaint to the Ashanti Regional Minister, Mahama received an update that an excavator was deployed to clear a blocked water channel. This prompt action demonstrates his commitment to addressing public concerns.
The former President also mentioned that he receives complaints about poor roads and forwards them to the Minister responsible for roads. Mahama emphasized that social media serves as a valuable tool for governance, allowing the government to receive information about problems directly from citizens. This direct communication helps him to be a better leader.
Mahama's approach to using social media for governance is part of a broader call for Ghanaians to hold public officials accountable. He encouraged citizens to speak up, regardless of their political affiliations, stating that criticism helps him to improve his performance. By engaging with citizens on social media, Mahama aims to foster a more inclusive and responsive government.
During his interaction with the Ghanaian community in Moscow, Mahama explained how he uses information from the media and social media to inform his actions. He mentioned that he sometimes contacts ministers directly after coming across complaints about their sectors. This proactive approach enables him to stay informed and address issues promptly.
Mahama assured Ghanaians that he pays attention to videos and complaints shared online, particularly on TikTok. He stated that he sees all the TikTok videos and other social media posts, emphasizing his commitment to engaging with citizens. By doing so, Mahama aims to demonstrate that he values the concerns and feedback of Ghanaians.
The former President's use of social media to monitor public complaints and concerns about government performance has been well-received by Ghanaians. His approach has sparked a renewed conversation about the importance of citizen engagement and social media in governance. As Ghana continues to navigate its development challenges, Mahama's initiative serves as a model for leveraging technology to enhance governance and responsiveness.
Key points
- Former President John Dramani Mahama uses TikTok and social media to monitor public complaints about government performance.
- Mahama forwards complaints to ministers for immediate resolution, demonstrating his commitment to addressing public concerns.
- The former President encourages Ghanaians to speak up, regardless of their political affiliations, to foster a more inclusive and responsive government.
