The Social Health Authority (SHA) has provided three simple ways for Kenyans to check their SHA payment status, ensuring they can access healthcare services. These methods include using a USSD code, the Afya Yangu Portal, and an SMS service. SHA payment status determines an individual's eligibility for healthcare services under the SHA. Members with an active status can access various services, including diagnostic tests, nursing care, and cancer treatment.
To check their SHA payment status using the USSD code, individuals can dial *147# on their mobile phone and follow the prompts. This service is available to Safaricom, Airtel, and Telkom users. They will be required to choose their ID type and enter their National ID number. The USSD code also allows members to make payments, calculate their monthly contributions, and update their personal details.
The Afya Yangu Portal provides another convenient way to check SHA payment status. Members can visit the SHA official portal, sign in to their account, and enter their ID type, National ID number, and 4-digit PIN. They will receive a verification code sent to their phone number, which they can use to access their SHA coverage status. The portal also allows members to check their payment history, view linked healthcare providers, and check their status for various health funds.
The SMS service is another option for checking SHA payment status. Members can send the word 'STATUS' followed by their ID number to 21101 or 1550. They will receive a reply with their account status, last payment date, and coverage details. However, this service incurs additional SMS charges. Members can also visit Huduma Centre or SHA offices near them for face-to-face assistance.
If a member's SHA status is inactive, they are required to update it by making their monthly contributions, updating their details, or verifying their registration. Members can dial *147# to submit an appeal if their status has been incorrectly listed as inactive. According to medical and health insurance specialist Simmy Caleb, registering with the SHA, making contributions, and being eligible for healthcare benefits are related but distinct concepts.
Caleb emphasizes the importance of regularly verifying one's SHA status to avoid any issues when accessing healthcare services. Members should understand that registration and contribution are crucial but not the only factors in determining eligibility for healthcare benefits. Inactive SHA status may mean that an individual has not made contributions or updated their profile.
The SHA manages various health funds, including the Social Health Insurance Fund (SHIF), Primary Health Care Fund (PHCF), and the Emergency, Chronic, and Critical Illness Fund (ECCF). Members with an active SHA status can access a range of healthcare services. The SHA has provided these easy-to-use methods to encourage members to take control of their health coverage and ensure they can access necessary healthcare services.
Key points
- Kenyans can check their SHA payment status using a USSD code, the Afya Yangu Portal, or an SMS service.
- Members with an active SHA status can access various healthcare services, including diagnostic tests, nursing care, and cancer treatment.
- The SHA manages various health funds, including the Social Health Insurance Fund (SHIF), Primary Health Care Fund (PHCF), and the Emergency, Chronic, and Critical Illness Fund (ECCF).
