The Joint Admissions and Matriculation Board, JAMB, has provided guidelines for candidates seeking to update their phone numbers or email addresses on the JAMB portal. Candidates who have forgotten their profile passwords can reset them using their registered phone numbers by sending a specific code. This process involves sending "PASSWORD" followed by a space and their registered email address to 55019 or 66019.
However, candidates who wish to change their email address cannot complete the process directly through the JAMB portal. They are required to visit a JAMB office or an accredited Computer-Based Test, CBT, centre for assistance. At the centre, they must provide relevant registration details and the new email address they wish to use.
The request to change an email address will be processed by authorised personnel at the JAMB office or accredited CBT centre. JAMB advises candidates to ensure that any new email address provided is active and accessible. This is because important admission and examination-related information may be sent to the email linked to their profile.
Candidates can access correction-of-data services through JAMB's official channels. Some profile updates may attract prescribed fees and require physical verification at accredited centres. The examination body emphasises the importance of using official support channels or accredited CBT centres for assistance with JAMB profiles.
JAMB's guidelines aim to ensure that candidates' profiles are accurate and up-to-date. This is crucial for effective communication and smooth processing of admission and examination-related information. Candidates are encouraged to follow the outlined procedures for updating their profiles.
The process of updating phone numbers and email addresses is part of JAMB's efforts to maintain accurate records and ensure that candidates receive important information. Candidates experiencing difficulties with their JAMB profiles are advised to seek assistance through JAMB's official support channels or accredited CBT centres.
By providing clear guidelines, JAMB aims to facilitate a smooth process for candidates to update their profiles. This will enable candidates to access important information and ensure that their profiles are accurate and up-to-date.
Key points
- Candidates can reset forgotten profile passwords using their registered phone numbers by sending a specific code to 55019 or 66019.
- Candidates who wish to change their email address must visit a JAMB office or accredited CBT centre for assistance.
- JAMB advises candidates to ensure that any new email address provided is active and accessible for important admission and examination-related information.
