The Ethiopian government is making efforts to launch a one-stop service center in Mekele, the capital city of Tigray region. The center aims to provide citizens with a range of services under one roof, making it easier for them to access essential services. According to Dr. Shishay Amare, Mayor of Mekele, the city administration is working closely with federal authorities to ensure the center is launched as soon as possible.
A meeting was held in Mekele between federal and local authorities to discuss the implementation of the one-stop service center. The meeting was attended by Yonas Alemayehu, CEO of the federal one-stop service center, who revealed that over 2.7 million citizens are currently benefiting from the service nationwide. He also noted that the service has achieved a 99% citizen satisfaction rate, with 114 services provided under one roof.
The one-stop service center has been implemented in various parts of the country, but its launch was delayed in the Tigray region due to the prevailing circumstances. However, with the temporary administration's commitment to launching the service, the CEO expressed his appreciation for their efforts. The center's implementation in Mekele is expected to set a precedent for other areas in the region.
Dr. Shishay Amare emphasized the need for Mekele to replicate the fast and modern service delivery seen in other parts of the country. He requested that the federal one-stop service center provide necessary support and monitoring, including infrastructure development, training, and knowledge transfer. The mayor also stressed that the work in Mekele should be done quickly, efficiently, and with focus, as it will serve as a model for other centers in the region.
The one-stop service center is expected to play a crucial role in promoting peace and national development in the region. Its launch is seen as a significant step towards achieving the government's goals of providing efficient and effective services to citizens. The center will also help to enhance transparency and accountability in service delivery.
The implementation of the one-stop service center in Mekele is a collaborative effort between the federal and local authorities. The center is expected to provide a range of services, including civil registration, passport issuance, and business licensing. The government aims to make the center a one-stop shop for all citizen services, reducing the need for citizens to visit multiple offices.
The launch of the one-stop service center in Mekele is expected to have a positive impact on the lives of citizens in the region. It will provide them with easy access to essential services, reducing the time and effort required to obtain them. The center will also help to promote economic growth and development in the region by providing businesses with easy access to services and support.
Key points
- The Ethiopian government is launching a one-stop service center in Mekele to provide citizens with modern and efficient services.
- The center will provide 114 services under one roof, including civil registration, passport issuance, and business licensing.
- Over 2.7 million citizens are currently benefiting from the one-stop service center nationwide, with a 99% citizen satisfaction rate.
