The Egyptian Ministry of Housing, Utilities and Urban Communities has taken steps to improve the efficiency of its Holding Company for Drinking Water and Wastewater. On September 20, 2026, the company's chairman, Eng. Mustafa Al-Shimi, held a meeting with chairmen of the boards of directors of subsidiary companies to review maintenance plans, asset management, and commercial services. The meeting was attended by several high-ranking officials, including Deputy Chairmen of the Board of Directors.
The meeting aimed to implement directives from Minister of Housing, Eng. Randa Al-Manshawi, to enhance operational efficiency and maximize utilization of available assets and resources. The goal is to improve services provided to citizens. Eng. Al-Shimi emphasized the importance of efficient maintenance, which begins with planning based on accurate data about the technical condition of assets, fault rates, and spare part needs.
Eng. Al-Shimi highlighted the need for a precise and updated database of assets, equipment, and tasks. He directed that all information and data from subsidiary companies be verified and reviewed in various fields, including task and equipment data, locations, technical conditions, and usage rates. This ensures that executive and investment decisions are based on reliable, factual data.
The chairman of the Holding Company stressed the importance of reviewing available capabilities and tasks within companies and redistributing capacities, equipment, and tasks among sites according to actual needs and usage rates. This aims to achieve maximum utilization of available resources. He emphasized that preserving existing assets, enhancing their efficiency, and maximizing their use are priorities before expanding the purchase of new assets or tasks.
The meeting also discussed ways to develop a new service platform to improve customer service and enhance the company's commercial activities. This move is part of the ministry's efforts to modernize and improve the performance of the water and wastewater sector in Egypt.
The Holding Company for Drinking Water and Wastewater is a key entity responsible for providing drinking water and wastewater services to millions of Egyptians. The company's efforts to improve efficiency and customer service are crucial to addressing the growing needs of Egypt's population.
The Ministry of Housing, Utilities and Urban Communities has been working to improve the performance of the water and wastewater sector through various initiatives and projects. These efforts aim to provide better services to citizens and address the challenges facing the sector.
Key points
- The Egyptian Ministry of Housing reviews assets and services of the Holding Company for Drinking Water and Wastewater.
- The company aims to improve efficiency and customer service.
- A new service platform is being developed to enhance customer service.
