Dr. Samar Atif, Deputy Director of Qena Health Directorate, conducted an inspection tour of several healthcare units under the Doshna Health Administration. The tour aimed to ensure the regularity of work, presence of medical and administrative staff, and quality of healthcare services provided to citizens. The inspection was carried out based on directives from Dr. Essam Nabil Mohamed, Qena Health Deputy Minister.
The tour included visits to Abu Diab East, Abu Diab West, and Al-Aziz healthcare units. Dr. Atif was accompanied by Dr. Inas Farouk, Director of Basic Care Management, and Dr. Ahmed Sobhi, Deputy Director of Basic Care at the Directorate. The team verified the attendance of medical and administrative staff and the regularity of healthcare services provided to citizens.
Those found absent during the inspection were referred for investigation, and the oversight team of Doshna Health Administration was also referred for investigation due to negligence in monitoring and supervising healthcare units. Dr. Atif emphasized the need for continuous and effective monitoring to ensure the regularity of work and provision of healthcare services according to specified standards.
The inspection team also reviewed the provision of family planning services, availability of family planning methods, and the regularity of counseling and health awareness services provided to visitors. This ensured that citizens received services regularly and that the necessary measures were in place to maintain the quality of healthcare.
Additionally, the team monitored the registration process within healthcare units, verifying the regularity of recording visitors' data and the services provided to them. This aimed to improve the quality of work and accuracy of data within healthcare institutions.
During the tour, the team interacted with citizens visiting the healthcare units, gathering their feedback on the level of services provided and identifying areas for improvement. This helped in assessing the quality of healthcare services and addressing any concerns or suggestions raised by citizens.
Dr. Atif stressed the importance of adhering to official working hours, regularity in providing medical services, and courteous treatment of citizens. She also emphasized the need to address any obstacles that may hinder the workflow and to continue field monitoring to ensure the provision of suitable healthcare services to citizens.
Key points
- Deputy Director of Qena Health Directorate, Dr. Samar Atif, conducted an inspection tour of healthcare units under Doshna Health Administration.
- The oversight team of Doshna Health Administration was referred for investigation due to negligence in monitoring healthcare units.
- The inspection aimed to ensure the regularity of work, presence of medical staff, and quality of healthcare services provided to citizens.
