The Social Housing and Real Estate Finance Support Fund in Egypt has introduced electronic services for applicants to track their housing unit applications and check the results of announcements. These services are available through the fund's official website and the Citizen Service Center. This move aims to simplify the process for applicants and provide them with easy access to information.
The fund's website offers a service called "Inquire about the Application Status" for social housing, allowing applicants to follow up on their requests electronically. Additionally, there is a service for inquiring about the results of announcements. This enables applicants to stay updated on the status of their applications.
To check the result of a social housing application, applicants can use the "Announcement Sorting Results System" provided by the fund. The steps to follow include entering the applicant's national ID number, clicking on "Sorting Result," and then viewing the application sorting result. This process is designed to be straightforward and user-friendly.
If an application requires additional procedures, the Citizen Service Center offers several electronic services. These include uploading or completing basic documents, correcting data, tracking files with inquiry companies, submitting a grievance against the result of a field inquiry, and requesting a change in the financing party. These services are aimed at facilitating the application process.
The fund also provides the service of "Tracking Files with Inquiry Companies" for clients whose files have been sent to inquiry companies. This service is available 11 working days after the file has been sent to the company. This ensures that applicants can monitor the progress of their applications.
For those who need to inquire about their application status, the Social Housing and Real Estate Finance Support Fund has provided customer service contact numbers. These include 5999, 5777, or 1188 for mobile phones, and 090071117 for landlines. These numbers are available from 9 am to 9 pm, seven days a week, excluding Fridays and Saturdays.
The introduction of these electronic services reflects the Egyptian government's efforts to improve the efficiency and transparency of the social housing application process. By providing easy access to information and simplifying procedures, the government aims to better serve citizens and ensure a smoother experience for those applying for social housing.
Key points
- The Social Housing and Real Estate Finance Support Fund provides electronic services for tracking application status and checking booking results.
- Applicants can use the fund's website or contact customer service to inquire about their application status.
- The fund offers various services to facilitate the application process, including document upload and data correction.
