The Electricity Company of Ghana Limited (ECG) has announced a nationwide revenue mobilisation exercise from September 23 to October 2, 2026. This exercise aims to target all categories of customers with outstanding electricity bills, including residential, commercial, industrial, and Ministries, Departments and Agencies (MDAs). The company has urged customers to settle their arrears before the exercise to avoid disconnection and additional reconnection costs.
According to Mrs. Eunice Tweneboah-Kodua, Public Relations Officer (PRO) of ECG for the Volta and Oti Regions, special monitoring teams will be deployed to supervise the exercise. These teams will apprehend customers who have illegally connected electricity, attempted to interfere with the exercise, or undertaken illegal self-reconnection after being disconnected. The exercise will cover various districts in the Volta and Oti regions, including Ho, Kpeve, Kpando, Hohoe, Jasikan, Nkwanta, Dambai, Akatsi, Sogakope, Keta, and Denu.
ECG has advised customers with outstanding bills to settle their arrears promptly. Customers who are unable to access their bills can visit the nearest ECG office for assistance. The company encourages customers to use its regular payment channels, including the ECG Mobile App, to settle their electricity bills. This will enable them to avoid disconnection and the additional cost of reconnection.
The revenue mobilisation exercise is a nationwide effort by ECG to recover outstanding debts from customers. The company has been facing challenges in collecting revenue from customers, which affects its ability to provide quality services. The exercise is expected to help ECG improve its revenue collection and provide better services to its customers.
Customers who fail to settle their outstanding bills during the exercise may face disconnection and additional costs. ECG has urged customers to take advantage of the exercise to regularise their electricity bills. The company is committed to providing reliable and efficient services to its customers and needs their cooperation to achieve this goal.
The ECG Mobile App is one of the convenient payment channels available to customers. The app allows customers to pay their electricity bills easily and conveniently. Customers can also visit the nearest ECG office or use other regular payment channels to settle their bills.
The nationwide revenue mobilisation exercise by ECG is a significant effort to recover outstanding debts and improve revenue collection. The company has taken measures to ensure that customers are aware of the exercise and can take advantage of it to regularise their electricity bills. Key points from the exercise include:
Key points
- The exercise will run from September 23 to October 2, 2026.
- Special monitoring teams will be deployed to supervise the exercise and apprehend customers who have illegally connected electricity.
- Customers can use the ECG Mobile App to settle their electricity bills conveniently.
