ASA Microfinance Zambia Seeks Head of Information Technology

ASA Microfinance Zambia Limited, a subsidiary of ASA International, is seeking a Head of Information Technology to lead its IT department. The successful candidate will oversee all aspects of the company's information technology and digital services, developing and implementing the IT strategy and ensuring effective risk management. ASA International is a leading microfinance institution offering socially responsible loans to unbanked, low-income female micro-entrepreneurs in Asia and Africa.

The Head of IT will be responsible for developing and implementing IT policies, procedures, and guidelines in compliance with relevant approved ISO standards and Group IT framework. They will also develop IT strategies aligned to the company's overall objectives and oversee the implementation of complex IT system projects and initiatives. The ideal candidate will have a bachelor's degree in computer science or an ICT-related field, with an MBA or postgraduate qualification being an added advantage.

The successful candidate will have a minimum of 7 years of progressive experience in an ICT role at management level, with proven experience managing ICT infrastructure, implementing complex ICT systems and projects, and driving digital change. Certification in programs such as Cisco, Information and Cyber Security, and Cloud Computing is desirable. The Head of IT will provide visionary and strategic leadership and develop a high-performing IT team.

Key responsibilities of the Head of IT include coordinating the effective implementation and management of a robust IT performance management and reporting framework, developing and implementing company-wide IT back-up systems and business continuity plans, and identifying IT risks and implementing risk mitigation strategies. The Head of IT will also ensure that the company integrates robust cyber security systems and infrastructure to effectively manage cyber security risks.

The Head of IT will be responsible for developing service level agreements with third-party suppliers of IT and digital services and solutions, ensuring that they deliver their services effectively and efficiently. They will also ensure that the company develops and implements adequate information security measures in line with regulatory requirements. The successful candidate will have excellent interpersonal and communication skills, with the ability to lead and develop teams.

The Head of IT will support the Chief Executive Officer to achieve continuous business transformation and improvement, and develop the annual budget of the IT Department. They will be responsible for managing departmental costs within the approved budget and ensuring that engagements with internal business functions, external ICT service providers, and regulatory stakeholders are effective.

The successful candidate will be able to think innovatively, use data and analytics to make informed decisions, and critically analyze IT insights, trends, and developments to make well-informed decisions. They will hold themselves and team members accountable for results and decisions. The application is currently open, with more information available on the Go Zambia Jobs website.

Key points

• The successful candidate will have a minimum of 7 years of progressive experience in an ICT role at management level.
• The Head of IT will be responsible for developing and implementing IT policies, procedures, and guidelines in compliance with relevant approved ISO standards and Group IT framework.
• The ideal candidate will have a bachelor's degree in computer science or an ICT-related field, with an MBA or postgraduate qualification being an added advantage.