Moroccan company Worqbox has obtained the ISO 9001:2015 certification for its floor and wall covering activities. The certification was awarded by Tüv Nord CERT GmbH and recognizes the group's strengthened organization and quality processes. This achievement is a result of Worqbox's efforts to improve its operations and implement a culture of continuous improvement. The certification is a significant milestone for the company, which has been in operation for over 40 years.
The ISO 9001:2015 certification demonstrates Worqbox's commitment to excellence and customer satisfaction. According to Mehdi Ktiri, CEO of the group, the certification represents a major step forward for the company, marking its transition from a strong and experienced enterprise to a more structured group capable of supporting its growth according to international standards. The certification is a testament to Worqbox's focus on operational excellence, employee development, and customer experience.
Worqbox's transformation is centered around three key areas: operational excellence, employee development, and customer experience. The company aims to build on its strengths, including entrepreneurship, expertise, and proximity to customers, while making quality accessible to a wider audience. Through its Worqbox Academy, the group provides training to architects, resellers, and craftsmen, further solidifying its commitment to excellence and customer satisfaction.
The certification is expected to support Worqbox's growth ambitions, both domestically and internationally. The group plans to expand its offerings, form new partnerships, and share its expertise beyond Morocco, in Africa, the Middle East, and North Africa (MENA) region, and globally. This strategic expansion is expected to drive growth and reinforce Worqbox's position as a leading player in the floor and wall covering industry.
Worqbox's Board of Directors, comprising five independent administrators, has played a crucial role in the company's transformation. The board's guidance has helped Worqbox implement a more robust organizational structure, aligned with international standards. This restructuring has enabled the company to better manage its growth and improve its overall performance.
The ISO 9001:2015 certification is a significant achievement for Worqbox, demonstrating its ability to meet the highest standards of quality and customer satisfaction. The certification is expected to enhance the company's reputation and credibility in the industry, further solidifying its position as a trusted partner for customers and stakeholders.
Worqbox's commitment to excellence and continuous improvement is reflected in its strategic priorities. The company's focus on operational excellence, employee development, and customer experience is expected to drive long-term growth and success. With its ISO 9001:2015 certification, Worqbox is well-positioned to capitalize on new opportunities and expand its presence in the global market.
Key points
- Worqbox obtains ISO 9001:2015 certification for its floor and wall covering activities.
