WayvePay, the digital banking platform of Wayve Microfinance Bank, has achieved a significant milestone by surpassing 100,000 customers. This development marks a major step in its drive to make banking, payments, and financial services more accessible to Nigerians. The platform recently transitioned from Bankit to WayvePay on September 18, 2026, under the new positioning, “WayvePay — Banking & Beyond.” This transition signifies an expansion of its technology, functionality, and range of financial services.
WayvePay offers a wide range of services, enabling customers to open accounts digitally, transfer funds, make payments, pay bills, save, use debit cards, and access business banking services through its digital platform. Additionally, the platform provides biometric authentication, real-time transaction notifications, QR payments, and digital transfers. Customers can also access essential banking services through its dedicated USSD channel, which serves as an alternative for those with limited internet access or a preference for USSD banking.
The platform is expanding its savings proposition with products designed to encourage consistent saving and help customers manage their finances more effectively. WayvePay is also developing additional financial solutions to provide users with more options to manage, grow, and access their money. For entrepreneurs and small businesses, Wayve Business extends the platform into business banking, offering services covering payments, transfers, savings, cards, and other financial needs.
WayvePay is investing in customer experience and technology to enhance its services. New features include multiple app themes, in-app banners, and notifications aimed at creating a more personalized user experience. The platform is also deploying AI-powered customer support to handle common banking inquiries, onboarding challenges, and routine transaction issues, with more complex cases referred to authorized support personnel.
To ensure security, WayvePay is deploying AI-enhanced security and intelligent transaction monitoring to identify unusual transaction patterns and potentially suspicious activities, complementing existing security measures. This move is crucial in protecting customers' financial information and preventing fraudulent activities.
Kingsley Ezenwa, Head of Corporate Communications and Marketing, noted that the achievement represents both progress and an opportunity for further growth. He emphasized that the platform's ambition is to build a financial platform that becomes part of how Nigerians move, save, spend, grow, and manage their money every day. Ezenwa highlighted that the “Banking & Beyond” proposition reflects the platform’s effort to bring payments, transfers, savings, cards, business banking, USSD access, and personalized technology together in one ecosystem.
WayvePay has also expanded into investment opportunities, including access to the Dangote Refinery share offer through its platform, allowing eligible Nigerians to participate in the ownership of one of the country’s major industrial projects. The company plans to continue investing in technology, payments, savings, financial security, customer experience, and new financial products as it pursues its next phase of growth. With over 100,000 customers, WayvePay is positioning its next phase around deeper customer engagement, broader financial services, and greater value for individuals and businesses.
Key points
- WayvePay has surpassed 100,000 customers, marking a significant milestone in its drive to provide accessible banking services in Nigeria.
- The platform offers a range of services, including digital account opening, fund transfers, payments, and business banking services.
- WayvePay is expanding its services to include investment opportunities and enhanced customer experience through AI-powered support and security measures.
