The Tunisian Ministry of Interior's citizen space has been awarded the "Marhaba" quality mark for public service reception. The ceremony took place at the Ministry's training and decentralization center, attended by high-ranking officials and representatives from the National Institute of Standards and Industrial Property. The "Marhaba" mark is a recognition of the citizen space's efforts to improve reception and services for citizens.
The Director General of the National Institute of Standards and Industrial Property presented the certificate of conformity to the head of the citizen space. The award is a result of the citizen space's commitment to quality and its efforts to meet the required standards. The Ministry of Interior's efforts to obtain this mark are part of the state's policy to improve public services and reception.
The process of obtaining the "Marhaba" mark began on April 30, 2025, with the formation of a quality team that conducted a comprehensive evaluation of the citizen space's services. The team worked to address shortcomings and strengthen points of strength, including training and improving infrastructure. The final audit was completed on August 7, 2026, resulting in the awarding of the "Marhaba" mark.
The ceremony was an opportunity to honor the officials and staff who contributed to the success of this project. They worked to meet the required standards and improve the quality of reception and services. The "Marhaba" mark is a recognition of their efforts and commitment to providing high-quality services to citizens.
The Ministry of Interior's citizen space is one of the first institutions to receive the "Marhaba" mark. This achievement demonstrates the Ministry's commitment to improving public services and reception. The "Marhaba" mark is a symbol of quality and excellence in public services.
The awarding of the "Marhaba" mark is part of the state's efforts to improve public services and promote quality and excellence. The Ministry of Interior's citizen space is a model for other institutions to follow. The "Marhaba" mark will help to promote trust and confidence in public services.
The "Marhaba" mark is a recognition of the Ministry of Interior's efforts to improve reception and services. It demonstrates the Ministry's commitment to providing high-quality services to citizens. The awarding of the "Marhaba" mark is a significant achievement for the Ministry and a step towards promoting quality and excellence in public services.
Key points
- The Ministry of Interior's citizen space receives "Marhaba" quality mark for public service reception.
Reporting sources
- Radio Tataouine · Radio Tataouine
