The Tunisian government's electronic administration unit has clarified that the gradual discontinuation of fax usage is linked to the completion of technical and organizational readiness of public institutions. This includes providing infrastructure and universal professional email. The unit responded to a written question from MP Faisal Sghir regarding the continued use of fax and the lack of universal electronic mail in administrative correspondence.
The shift towards integrated digital management requires a gradual approach that considers varying levels of readiness among central, regional, and local structures. This ensures the inclusivity and sustainability of digital transformation, improving administrative efficiency. The government is working with various public institutions and the Ministry of Communication Technologies to promote electronic exchange of correspondence and administrative documents.
A system called "Alissa" has been adopted for secure professional electronic management, promoting the use of electronic signatures and seals, and issuing relevant circulars and memos. Public institutions are being supported with training programs and technical assistance. These efforts also involve developing digital infrastructure, connecting public institutions to an integrated administrative network, and enhancing cybersecurity requirements.
The "Alissa" system aims to reduce paper documents, standardize correspondence processing, and accelerate file receipt and handling. It also enhances monitoring, tracking, and ensures the safety and confidentiality of administrative documents. The government's policy on digital transformation aligns with strategic directions to modernize public administration and improve services to citizens and institutions.
The digital transformation strategy is part of Tunisia's 2030 development plan, which was approved by law in July 2026. This plan emphasizes the importance of digital transformation as a driver of economic and social development, and improving public service performance. The government is committed to simplifying administrative procedures and developing digital services.
The electronic administration unit emphasized that the transition to digital management is a gradual process that requires careful planning and implementation. The unit is working closely with public institutions to ensure a smooth transition and to address any challenges that may arise. The goal is to create a reliable and secure digital environment for electronic exchange.
The government's efforts to promote digital transformation are expected to improve the efficiency and transparency of public services, and enhance the overall quality of life for Tunisian citizens. The plan is to create a more modern and effective public administration that is better equipped to meet the needs of citizens and institutions.
Key points
- The Tunisian government plans to gradually discontinue fax usage as part of its digital transformation strategy.
- A system called "Alissa" has been adopted for secure professional electronic management.
- The digital transformation strategy is part of Tunisia's 2030 development plan.
