The Tunisian government's electronic administration unit has clarified that the gradual abolition of fax usage is linked to the completion of technical and organizational readiness of public institutions. This includes providing infrastructure and universalizing secure professional e-mail. The unit responded to a written question from MP Faisal Sghir regarding the continued use of fax and limited use of e-mail in administrative correspondence.
The transition to integrated digital management requires a gradual approach that considers varying levels of readiness among central, regional, and local structures. This ensures the inclusivity and sustainability of digital transformation and improves administrative efficiency. The government is working with public institutions and the Ministry of Communication Technologies to universalize electronic exchange of correspondence and administrative documents.
The government aims to reduce the use of traditional means by adopting the "Alissa" system for secure professional electronic management. This includes promoting the use of electronic signatures and seals, issuing relevant circulars and memos, and providing training and technical support to public institutions. The efforts also involve developing digital infrastructure and connecting public institutions to the integrated administrative network.
The "Alissa" system contributes to reducing paper documents, standardizing correspondence processing paths, and accelerating the receipt and handling of files. It also enhances monitoring and tracking, ensuring the safety and confidentiality of administrative documents. The government's policy on digital transformation aims to modernize public administration and improve services to citizens and institutions.
The digital transformation policy is part of the strategic guidelines to update public administration, improve service quality, and enhance efficiency and transparency. This is achieved through the use of communication and information technologies, simplifying administrative procedures, and developing digital services. These guidelines were enshrined in the 2026/2030 development plan.
The development plan, approved by Law No. 16 of 2026, dated July 20, 2026, emphasizes the importance of digital transformation as a driver of economic and social development. It aims to improve public service performance and enhance the efficiency of administrative institutions. The government's efforts focus on providing a reliable and secure digital environment for electronic exchange.
The electronic administration unit's clarification provides insight into the government's efforts to modernize public administration and improve services. The gradual transition to digital management aims to ensure the inclusivity and sustainability of digital transformation in Tunisia. The government continues to work towards achieving this goal, with a focus on developing digital infrastructure and promoting electronic exchange.
Key points
- The Tunisian government is gradually transitioning to e-government, with a focus on developing digital infrastructure and promoting electronic exchange.
- The "Alissa" system is being adopted for secure professional electronic management, aiming to reduce paper documents and enhance administrative efficiency.
- The government's digital transformation policy aims to modernize public administration, improve service quality, and enhance efficiency and transparency.
