A complaint lodged by a motorist, Mr. Tony Dansu, against the Ogun State Traffic Compliance and Enforcement Corps (TRACE) Agbara Divisional Command has been resolved. Dansu's Toyota Corolla, with registration number FKJ 97 FA, was released to him without any payment or financial demand. The incident occurred on October 7, 2026, and Dansu expressed appreciation for the agency's prompt intervention and professionalism in resolving the matter.
Dansu commended the leadership of TRACE for its swift response to his complaint, demonstrating the agency's commitment to fairness and responsive public service. He specifically acknowledged Commander General and Chief Executive Officer of TRACE, Commander Omonayajo Elias Adedayo, and Commander of the Ogun West Zone, Commander Adekunle Ajibade, for personally reaching out to him after he lodged the complaint.
According to Dansu, both senior officers intervened promptly and listened to his concerns, a gesture he described as evidence of the agency's dedication to ensuring justice and accountability in its operations. He also appreciated Commander Onasoga Adekunmbi, the Commander of the Agbara Division, for maintaining a professional and cordial disposition throughout the process.
The motorist's confidence in TRACE's leadership and its commitment to responsible traffic enforcement, transparency, and positive public relations has been strengthened by the outcome of the intervention. Dansu expressed hope that the standard of professionalism displayed in his case would continue to guide the organisation's engagement with members of the public.
Dansu's case is a testament to TRACE's commitment to providing exemplary service and timely intervention. The agency's management has been commended for its role in resolving the complaint amicably. The incident highlights the importance of effective communication and prompt intervention in resolving complaints and maintaining public trust.
The release of Dansu's vehicle without payment or financial demand demonstrates TRACE's commitment to fairness and accountability. The agency's leadership has prioritised professionalism and transparency in its operations, as evident in the swift resolution of Dansu's complaint.
Dansu's experience with TRACE serves as an example of the agency's dedication to responsible traffic enforcement and positive public relations. The motorist's appreciation for the agency's intervention underscores the importance of effective leadership and communication in maintaining public trust and confidence.
Key points
- TRACE resolves complaint, releases motorist's vehicle without payment.
- Agency demonstrates commitment to professionalism, fairness, and responsive public service.
- Motorist commends TRACE leadership for prompt intervention and amicable resolution.
