STAR Assurances, a leading insurance company in Tunisia, has released its third sustainability report, demonstrating its dedication to integrating environmental, social, and governance (ESG) principles into its business strategy. The report highlights the company's efforts to address climate change, economic, and societal challenges. STAR Assurances' ESG approach is built around five key areas: governance and ethics, responsible employer, environmental protection, investment in the future, and innovation for a better world.
The company's governance and risk management practices are crucial to its ESG strategy. In 2025, STAR Assurances detected 346 attempted fraud cases, protecting over 2 million dinars. This achievement showcases the effectiveness of its control and compliance systems, as well as its commitment to transparency, integrity, and policyholder protection. This, in turn, reinforces trust within the national economic ecosystem.
STAR Assurances prioritizes human capital development, recognizing that a successful sustainable transition relies on its employees. The company promotes diversity, inclusion, and equal opportunities, with 47% of its workforce being women and 53% men. Its policy for integrating people with specific needs continues to strengthen, fostering a more inclusive work environment. The company also invests in employee development, with training hours increasing from 6,600 in 2024 to 9,234 in 2025.
STAR Assurances is committed to reducing its environmental footprint and supporting the energy transition. The company assesses its greenhouse gas emissions using the GHG Protocol, measuring direct and indirect emissions under Scopes 1 and 2. Efforts to reduce paper consumption have led to a 14% decrease, avoiding 3,835 kg of CO2 equivalent emissions. In 2025, the company deployed 182 photovoltaic panels, reducing its carbon footprint and increasing renewable energy use.
As a key player in the insurance sector, STAR Assurances contributes to protecting people, businesses, and territories from risks. In 2025, its activities helped create or preserve 6,204 jobs. The company also conducted 1,120 accompaniment visits and 276 prevention visits for businesses and individuals, demonstrating its role as a trusted partner in economic development and risk prevention.
Beyond its core business, STAR Assurances engages in projects with high social and environmental value, addressing pressing national issues. These initiatives include supporting access to clean water, promoting life-saving gestures in schools, assisting elderly individuals with cognitive disorders, and encouraging responsible waste management. These efforts reflect the company's commitment to contributing to community well-being and sustainable development.
The publication of STAR Assurances' third sustainability report illustrates its progress in integrating ESG considerations into its operations and decision-making processes. The company's approach aims to balance economic performance, risk management, and sustainable value creation. By pursuing its sustainability efforts, STAR Assurances reaffirms its commitment to being a responsible and resilient player in the Tunisian insurance market.
Key points
- STAR Assurances has reduced its paper consumption by 14% and deployed 182 photovoltaic panels to decrease its environmental footprint.
Reporting sources
- STAR Assurances : la durabilité, un engagement qui se confirme · L'Économiste maghrébin