The Standard Bank of Mozambique has recently launched QuiQ, a revamped digital banking platform, replacing its previous internet banking service, NETPlus. This move is part of the bank's strategy to improve its digital transformation and offer innovative solutions to its customers. QuiQ aims to provide a more modern, intuitive, rapid, and secure experience for its users. The platform has been developed with a focus on customer needs, offering a range of new features and improvements.
QuiQ boasts a fully renovated interface with simplified navigation, allowing customers to access frequently used services more quickly and efficiently. The platform's menus have been reorganized, and its performance optimized, resulting in a smoother and more stable application that adapts to various mobile devices. This upgrade provides customers with a more agile and personalized digital experience. Additionally, QuiQ introduces a simplified mechanism for managing marketing communication consent, giving customers control over their preferences.
Security has been significantly enhanced on QuiQ through the modernization of its technological architecture, optimization of biometric authentication mechanisms, and overall stability improvements. These upgrades ensure a more consistent and reliable experience for customers using both Android and iOS devices. The platform's new features and improvements are a result of an active listening process to customer needs and analysis of international best practices.
Some of the key innovations set to be introduced on QuiQ include the ability to remotely update data, eliminating the need for customers to visit a physical branch for certain procedures. The platform will also clearly distinguish between interbank transfers, which are free and available 24/7, and conventional bank transfers, allowing customers to easily identify the type of transaction they are making.
The launch of QuiQ is a significant milestone in Standard Bank's digital transformation journey, demonstrating its commitment to providing customer-centric digital solutions. The platform's development has focused on addressing the main needs identified by users, creating a technological base that can incorporate new features and services continuously.
Customers are encouraged to update their NETPlus application to QuiQ through the Google Play Store or App Store and access the platform using their usual credentials. The new digital banking platform offers greater autonomy, convenience, and efficiency in managing daily financial tasks, reinforcing the bank's commitment to innovation and continuous improvement of its digital channels.
The introduction of QuiQ marks a significant step forward in Standard Bank's strategy to enhance its digital offerings and provide a more seamless banking experience for its customers. With its focus on security, simplicity, and customer needs, QuiQ is poised to become a leading digital banking platform in Mozambique.
Key points
- Standard Bank introduces QuiQ, a modernized digital banking platform with enhanced security and user experience.
- QuiQ offers a range of new features, including remote data updates and clear distinction between transfer types.
- The platform is part of Standard Bank's strategy to improve its digital transformation and offer innovative solutions to its customers.
