Standard Chartered Bank Ghana has initiated its Customer Service Month with a nationwide client appreciation program. The bank welcomed customers at its branches with a variety of locally made Ghanaian snacks. This move is part of the bank's efforts to show appreciation for its customers and enhance their banking experience. The Customer Service Month is an annual event that aims to promote customer satisfaction and loyalty.
The initiative was reported by Francis Buetey, a journalist with the Business and Financial Times. According to the report, the bank's branches across the country participated in the client appreciation initiative. The program is expected to strengthen the bank's relationship with its customers and improve overall customer experience. Standard Chartered Bank Ghana has been implementing various customer-centric initiatives to enhance its services.
In related news, other business and financial developments have been making headlines in Ghana. Antonio Edem Asinyo, a former spokesperson for Dr. Kwabena Duffuor, has entered the race for the position of Deputy National Youth Organizer of the National Democratic Congress (NDC). The International Federation of Procurement and Supply Management (IFPSM) has selected Ghana to host its flagship World Summit from October 12 to 18, 2026, in Akosombo.
The business environment in Ghana remains positive and dynamic, according to Vish Ashiagbor, Country Senior Partner at PricewaterhouseCoopers (PwC) Ghana Ltd. However, businesses must adapt to emerging opportunities by adjusting their internal processes, relationships, and market strategies. This was stated in a report highlighting the need for businesses to be proactive in responding to changes in the market.
China Europe International Business School (CEIBS) Africa has graduated 98 students from its executive development programs, including the Advanced Management Programme (AMP), the Owner Director Programme (ODP), and the Women Entrepreneurship and Leadership in Africa (WELA) programme. The graduations mark a significant milestone in the development of cross-border leadership skills in Africa.
Newmont Ahafo has graduated 30 young people from its Learnership Programme, bringing the total number of participants who have completed the program since 2023 to 99. The program aims to equip young people with skills and knowledge to enhance their employability and contribute to the local economy. The graduates are from Newmont's 10 host communities in Ahafo.
Global social-commerce enterprise IGNITE is targeting expansion across Sub-Saharan Africa with a business model centered on product distribution, affiliate networks, and digital learning. The company aims to tighten compliance controls as it scales its operations. Additionally, the Loveworld Trade & Investment Forum (LTIF) is set to host its second edition in Accra, Ghana, from October 6 to 7, 2026.
Key points
- Standard Chartered Bank Ghana starts Customer Service Month with nationwide client appreciation initiative
- The initiative aims to promote customer satisfaction and loyalty
- Other business developments include IFPSM World Summit and IGNITE's expansion plans in Sub-Saharan Africa
