SimplePay Capital, a financial services company operating in Kenya and Uganda, is seeking to fill 50 internal debt collector positions. The company provides microfinance, asset finance, and logbook loans to small businesses and individuals, focusing on financial inclusion in rural areas. SimplePay Capital also runs a foundation supporting health education and providing sanitary supplies to girls in underserved communities.
The internal debt collectors will be responsible for engaging clients with overdue loan accounts, negotiating structured repayment plans, and ensuring timely loan recoveries. This role is crucial in safeguarding the company's loan portfolio and strengthening financial performance across its branches in Uganda. Successful candidates will be expected to work across multiple branches in the country.
To qualify for the position, candidates must have proven experience in debt collection, loan recovery, or collections. Strong communication, persuasion, and negotiation skills are essential, as well as the ability to engage clients firmly, respectfully, and professionally. A target-driven mindset with a demonstrated ability to meet recovery targets and deadlines is also required.
The ideal candidates will have at least one year of relevant experience in debt collection, loan recovery, microfinance collections, or a closely related role. A diploma or degree in Business Administration, Finance, Accounting, or a related field is an added advantage. Knowledge of local languages may also be beneficial for regional assignments.
SimplePay Capital offers an attractive retainer package with performance-based incentives, transport and field allowances, and on-the-job training and professional mentorship. The company also provides opportunities for career growth and internal advancement based on performance and business needs. Successful candidates will contribute directly to portfolio quality, financial sustainability, and responsible lending.
The internal debt collectors will be required to proactively engage clients with overdue accounts, follow up on outstanding loan repayments, and maintain accurate records of client interactions. They will also need to collaborate with Branch Managers, Operations, and Legal teams to improve recovery performance and prepare daily, weekly, and monthly debt recovery reports.
Interested candidates can send their updated CVs via email to apply for the position. The application deadline is November 9. SimplePay Capital's job posting was listed on The Ugandan Jobline, a platform that provides job listings and career opportunities in Uganda. Key points include:
Key points
- The role requires strong communication and negotiation skills.
- A minimum of one year of experience in debt collection or a related field is preferred.
- The position offers an attractive retainer package with performance-based incentives.
