SGTD Doraleh Container Terminal has officially opened a new customer service office in Addis Ababa, Ethiopia. The office is located in the building of Djibouti Ports & Free Zones Authority at Bole Medhanialem. This move is part of SGTD's long-term commitment to Ethiopia's trade and logistics sector. The new office aims to provide streamlined support for Ethiopian exporters and importers.
The inauguration ceremony was attended by senior officials, business leaders, and logistics stakeholders from Ethiopia and Djibouti. H.E. Mr. Osman Abdi Ali, Chargé d’affaires of the Embassy of the Republic of Djibouti to Ethiopia, and Mr. Abdillahi Adaweh Sigad, CEO of SGTD Doraleh Terminal, delivered keynote addresses. They highlighted the vital economic corridor linking both nations and the importance of strengthening logistics services.
The new customer service office is a central pillar of SGTD's regional growth strategy. It aims to deepen collaboration with core Ethiopia logistics industry partners, including Ethiopian Shipping and Logistics, The Ethio-Djibouti Railway, and the Ethiopian Freight Forwarders and Shipping Agents Association. By strengthening its on-the-ground operations in Addis Ababa, SGTD Doraleh Terminal aims to foster long-lasting partnerships.
The office relocation to the commercial heart of Bole Medhanialem places SGTD directly alongside key clients and partner institutions in Ethiopia. This move allows SGTD to work side by side with customers and respond to their evolving logistics needs with greater speed and efficiency. Mr. Sigad emphasized that Ethiopia is a cornerstone market for SGTD.
The new office will provide support to Ethiopian exporters and importers, enhancing seamless trade connectivity across the Ethio-Djibouti corridor and the broader East African region. SGTD Doraleh Terminal has been operating in Ethiopia for two years, previously located at ESL building at Leghar area. The company aims to enhance its services and contribute to the growth of Ethiopia's trade and logistics sector.
The Ethio-Djibouti corridor is a vital economic link between the two nations. The strengthened presence of SGTD in Addis Ababa is expected to boost trade and economic cooperation between Ethiopia and Djibouti. The new customer service office is a significant step forward in SGTD's commitment to providing high-quality logistics services to its clients.
With the new office, SGTD Doraleh Terminal is well-positioned to support the growth of Ethiopia's trade and logistics sector. The company's efforts to enhance its services and contribute to the development of the region were acknowledged by stakeholders during the inauguration ceremony. The new office is expected to have a positive impact on the country's economy.
Key points
- SGTD Doraleh Container Terminal opens new customer service office in Addis Ababa to enhance logistics services for Ethiopian exporters and importers.
