The Port autonome de Dakar (PAD) has introduced a digital ticketing system for the Dakar-Gorée ferry route, a major step in modernizing the maritime connection between Dakar and the island of Gorée. The system was launched on October 29, 2026, and aims to simplify access for users and streamline passenger flow, particularly with the upcoming Youth Olympic Games (YOG) Dakar 2026.
The digital ticketing system allows passengers to reserve and pay for their tickets using a dedicated mobile application, then present a QR code for boarding. This innovation eliminates long queues at ticket counters, providing a more efficient experience for travelers. According to PAD's director-general, Doune Pathé MBENGUE, the system enables passengers to reserve and order tickets remotely using the application and QR code.
To enhance security and accelerate access control, automated turnstiles have been installed at the maritime terminal. The PAD authorities believe this measure addresses a pressing need for fluidity and plan to expand digitalization to other services in the long term. The goal is to facilitate access to port services through digital means, improving the overall experience for users.
The digital ticketing system is part of a broader modernization program at PAD, which includes strengthening security measures through a video surveillance operational room. By implementing this system, PAD aims to provide an optimal experience for visitors worldwide and enhance the attractiveness of Gorée Island, a UNESCO World Heritage site.
The new system also enables better tracking of passengers, a top security priority. With the digital ticketing system, PAD expects to improve the efficiency and security of the Dakar-Gorée ferry route, which is an iconic and culturally significant connection between Dakar and Gorée Island.
The introduction of digital ticketing is expected to have a positive impact on the tourism industry, as it will make traveling to Gorée Island more convenient and enjoyable for visitors. The PAD's efforts to modernize and digitalize its services are seen as a step towards achieving its goal of becoming a leading port in West Africa.
Khadydja NDIAYE reported on the launch of the digital ticketing system, highlighting PAD's commitment to innovation and customer satisfaction. The successful implementation of this system is expected to serve as a model for other ports in the region, demonstrating the potential for digitalization to improve port operations and services.
Key points
- Digital ticketing system launched for Dakar-Gorée ferry route to reduce wait times and improve security.
- Automated turnstiles installed at maritime terminal to enhance security and accelerate access control.
- Digitalization efforts aim to improve efficiency, security, and attractiveness of Gorée Island, a UNESCO World Heritage site.
