Dr. Emmanuel Okeleji, CEO of Seamless Technologies, has emphasized the need for leaders in Ghana's financial services industry to adopt Artificial Intelligence (AI) strategically. He made this call at the Banking and Financial Services Industry Executive Roundtable, organized by Seamless Technologies in partnership with Innosol Ltd. The event brought together senior leaders from Ghana's financial services sector to discuss the role of AI in driving productivity, profitability, and enterprise performance.
The roundtable featured a distinguished panel of CEOs, Managing Directors, and senior leaders from Ghana's financial services sector. They included Emmanuel Morka, Regional CIO of Access Bank PLC; Jacqueline Dufie Mpare, Managing Director of Pan African Savings and Loans Ltd; Tweneboah Koduah Boakye, CEO of Ghana Association of Savings and Loans Companies (GHALSAC); and Michael Abbiw, President of Chartered Institute of Marketing Ghana. A representative of the Commissioner of Insurance, Ghana, Dr. Abiba Zakariah, also participated in the discussions.
Dr. Okeleji highlighted that AI is an integral part of how we live and work, and businesses cannot afford to be left behind by emerging technologies. He emphasized that AI presents a significant opportunity for businesses to improve productivity and performance. The focus, he said, should be on how to deliberately integrate AI into organizational operations, empower people, enhance productivity, and create value.
The discussions at the roundtable focused on the practical application of AI across financial institutions. Topics included workforce productivity, operational efficiency, customer experience, data-driven decision-making, and enterprise performance. Participants also noted that successful AI adoption requires more than technology investment. Leadership alignment, data governance, cybersecurity, workforce readiness, and integration of AI into existing business processes are critical to delivering sustainable value.
The roundtable is part of Seamless Technologies' broader engagement with Ghana's enterprise sector around AI, workforce productivity, and digital transformation. The company aims to improve workforce productivity, business performance, and digital transformation across key sectors through technology. This initiative demonstrates Seamless Technologies' commitment to supporting Ghana's financial services industry in leveraging AI for growth and development.
The event provided a platform for senior leaders to share insights and best practices on AI adoption. Participants acknowledged the potential of AI to transform Ghana's financial services industry. They also recognized the need for a strategic approach to AI adoption, taking into account the unique challenges and opportunities in the sector.
Seamless Technologies' call for strategic AI adoption in Ghana's financial services sector highlights the growing importance of AI in driving business growth and competitiveness. As AI continues to evolve, businesses in Ghana's financial services industry will need to adopt a strategic approach to harness its potential and remain competitive in the global market.
Key points
- Dr. Emmanuel Okeleji calls for strategic AI adoption to drive productivity, profitability, and performance in Ghana's financial services industry.
- Seamless Technologies organizes executive roundtable to discuss AI adoption in Ghana's financial services sector.
- Successful AI adoption requires leadership alignment, data governance, cybersecurity, workforce readiness, and integration into existing business processes.
