The Rwanda Development Board (RDB) has urged hospitality professionals to improve their services, professionalism, and commitment to work, in order to promote Rwanda's image both locally and internationally. This call was made during the graduation ceremony of Esther's Aid vocational school, where students completed their hospitality training. RDB's Director of Tourism, Nkusi Ferry Karenzi, emphasized that hospitality goes beyond providing food and shelter, but rather making guests feel at home.
Karenzi stressed that hospitality professionals must work with skill and dedication, as they will represent not only their institutions but also Rwanda. He cited examples of graduates who will work in Dubai, the UK, South Africa, and other countries, urging them to be mindful of their role as ambassadors for Rwanda. Karenzi encouraged them to maintain high standards of cleanliness, work ethic, and teamwork, and to always consider the impact of their actions on Rwanda's reputation.
Karenzi also emphasized the importance of collaboration among different departments in the hospitality industry, citing the example of a hotel kitchen staff working with room service and other departments to provide excellent service to guests. He urged graduates to be punctual and committed to their work, and to strive for excellence in their chosen profession.
Claire Effiong, CEO of Esther's Aid, highlighted the school's focus on teaching nutrition and cooking skills that can help combat child malnutrition. She noted that the school's training programs have equipped students with the skills to prepare nutritious meals, which is in line with the government's efforts to promote healthy eating habits and reduce child malnutrition.
Effiong revealed that the school started with 100 students and has since expanded to train more people, including youth. She emphasized that the training is free, and students are only required to provide their own equipment. Effiong encouraged graduates to share their knowledge with others and to become nutrition advisors in their communities.
Agaba Bissengo, Deputy CEO of the Rwanda Technical and Vocational Education and Training Board (RTB), expressed support for vocational training programs, including those focused on hospitality and nutrition. He noted that such programs contribute to Rwanda's development and provide opportunities for young people, especially women, to acquire skills and become self-employed.
Bissengo revealed that Rwanda has over 12,000 students enrolled in vocational training programs, including hospitality and nutrition. He assured that the government will continue to support and promote vocational training, and provide opportunities for graduates to access job markets.
Key points
- RDB urges hospitality professionals to improve services and represent Rwanda well
- Esther's Aid vocational school focuses on teaching nutrition and cooking skills to combat child malnutrition
- Rwanda has over 12,000 students enrolled in vocational training programs, including hospitality and nutrition
