Premier Credit Limited, established in May 2014, is a credit-only microfinance institution providing financial solutions to corporates, government, and individual entrepreneurs in Uganda. The company has grown to service over 30,000 customers through a country-wide network of more than 22 branches and an end-to-end automated service delivery model. Premier Credit Limited is now seeking to expand its team with the hiring of call center agents.
The call center agent position requires a diploma from a recognized institution, preferably in Sales & Marketing, Business Studies, or Business Administration. No prior experience is necessary, but applicants should possess skills in integrity, analytical thinking, organizational skills, knowledge in credit activities, and computer literacy. They should also be team players with excellent presentation, interpersonal, and communication skills.
The successful candidates will be responsible for making outbound calls to potential and existing customers to promote Premier Credit's products and services. They will manage leads with the goal of generating sales through conversion, collect customer feedback, and achieve agreed-upon sales targets within a schedule. The role also involves working closely with the Field Sales Team to develop strategies and streamline sales processes.
Premier Credit Limited's call center agents will also be required to solve clients' problems promptly and escalate any unresolved queries. They will evaluate and assess the credit risk of individual clients according to institutional policies and procedures. The company is looking for creative problem-solvers who can work under pressure with minimal supervision in an aggressive sales target environment.
The ideal candidates for the call center agent position should be above 23 years old and possess a diploma from a recognized institution. They should be able to work towards set targets and have excellent presentation, interpersonal, and communication skills. Premier Credit Limited offers a dynamic and innovative work environment for the right candidates.
Interested candidates should submit their CV and cover letter to Premier Credit Limited by September 28, 2026, with the subject line "Call Center Agent – Premier Credit Uganda." Only shortlisted candidates will be contacted. The company encourages applications from suitably qualified and experienced candidates with a Sales & Marketing background.
Premier Credit Limited's job opening for call center agents is one of many job listings on The Ugandan Jobline, a platform that provides job seekers with a range of opportunities in various sectors. The company is part of a growing industry in Uganda, with many businesses and organizations offering financial solutions to individuals, SMEs, and civil servants.
Key points
- No prior experience is required for the call center agent position at Premier Credit Limited.
- The successful candidates will be responsible for making outbound calls to promote Premier Credit's products and services.
- The ideal candidates should possess skills in integrity, analytical thinking, and organizational skills, among others.
