The National Consumer Commission (NCC) in South Africa has issued a safety recall for over 2,500 vehicles, including Toyota Land Cruiser Prado, Lexus GX, Lexus UX, and Jeep Grand Cherokee (WL) models. This recall is due to software errors that may cause safety issues while driving. The affected vehicles were sold nationwide through authorised dealerships. According to Phetho Ntaba, spokesperson for the NCC, the recall was initiated after being notified by the respective suppliers.
A total of 2,279 Toyota Land Cruiser Prado vehicles are being recalled due to a software error in the combination meter. The error may cause the 3D graphics microcontroller unit to not fully initialise, resulting in a blank image in the 3D graphics area. This may lead to indicators for engine oil pressure, engine coolant temperature, electrical charge, and other warning messages not displaying on the combination meter. Toyota SA Motors (PTY) Ltd informed the NCC that vehicles made available from December 2023 to August 7, 2025, are affected.
The recall also affects 255 Jeep Grand Cherokee (WL) vehicles, with 251 units sold nationwide from 2023 to 2025. According to Stellantis South Africa, the Airbag Control Unit module on the affected modules may have been built with software that may cause transient door airbag pressure sensor faults to remain active for the lifetime of the sensor. This may result in delayed deployment of the Side Air Bag (SAB), potentially reducing front seat occupant protection in certain types of crashes.
In addition to the Toyota and Jeep vehicles, the recall also affects 41 Lexus GX and Lexus UX vehicles. Lexus SA Motors (PTY) Ltd informed the NCC that the airbag control unit module of the affected vehicles may have been built with software that may cause transient door airbag pressure sensor faults to remain active for the lifetime of the sensor. This may result in delayed deployment of the SAB, potentially reducing front-seat occupant protection in certain types of crashes.
Consumers who own any of the affected vehicles are urged to immediately visit their nearest authorised dealership to arrange for an inspection and repair. The NCC has assured that any corrective work relating to this recall will be carried out at no cost to the consumer. Phetho Ntaba emphasised the importance of taking immediate action to ensure the safety of vehicle occupants.
The recall is a nationwide effort, with affected vehicles sold through authorised dealerships across South Africa. The NCC is working closely with the suppliers to ensure that all affected vehicles are inspected and repaired as soon as possible. This recall highlights the importance of regular vehicle inspections and software updates to ensure road safety.
The National Consumer Commission is taking steps to inform consumers about the recall and ensure that all necessary actions are taken. Consumers can contact the NCC or visit their nearest authorised dealership for more information on the recall and to arrange for an inspection and repair.
Key points
- Over 2,500 vehicles are affected by the recall.
- The recall is due to software errors that may cause safety issues.
- Consumers can have their vehicles inspected and repaired at no cost.
