Orange Mali has announced a reduction in withdrawal fees for its Orange Money users, effective November 2. The new fees are as follows: 50 Fcfa for transactions between 100 and 5,000 Fcfa, and a 1% levy for amounts above 5,000 Fcfa, up to 4 million Fcfa. This promotional measure is set to last until February 2. The changes were presented during a meeting with media professionals in Bamako, where Orange Mali discussed its services and gathered feedback from the press.
The meeting, dubbed "Rendez-vous Orange avec les médias," aimed to establish a permanent dialogue between Orange Mali and media professionals. The company's communication team, led by Fatoumata Sangaré Doucouré, emphasized the importance of media in society and their role in disseminating information to the public. The team also discussed the challenges facing the media sector, including digital transformation, new economic models, and the need for quality and credibility in information.
During the meeting, Djénéba Tandjigora, a specialist in communication for Orange Finances Mobiles Mali, detailed the changes to Orange Money. She noted that national transfers have been free of charge since September 17, allowing customers to send money across Mali without incurring any fees. Additionally, the company has increased the transaction limits for Orange Money accounts, allowing users to perform transactions up to 4 million Fcfa and increasing the monthly transaction limit to 15 million Fcfa.
The changes to Orange Money also include benefits for customers, such as the Tombola BÂ, which offers prizes of up to 500,000 Fcfa, and the Sarali campaign, which provides bonuses of up to 5,000 Fcfa for customers who make purchases at partner supermarkets, pharmacies, and gas stations. These initiatives aim to enhance the user experience and provide more value to Orange Money customers.
Orange Mali plans to make these meetings with media professionals a regular occurrence, aiming to establish a permanent dialogue and gather feedback from the press. The company hopes to use this feedback to improve its services and respond to the needs of media professionals. The next meeting is scheduled for November 13 and 14, during which Orange Mali will discuss its future initiatives and plans.
The reduction in withdrawal fees and the introduction of new benefits for customers are part of Orange Mali's efforts to improve its services and increase customer satisfaction. The company aims to make Orange Money a more convenient and affordable option for financial transactions in Mali. With these changes, Orange Money users can now enjoy lower fees and more benefits, making it an attractive option for those looking for a reliable and affordable financial service.
The meeting with media professionals also provided an opportunity for Orange Mali to discuss its future plans and initiatives. The company invited journalists to express their concerns and suggestions, promising an open and respectful dialogue. By engaging with media professionals and gathering their feedback, Orange Mali aims to improve its services and better meet the needs of its customers.
Key points
- Orange Mali reduces withdrawal fees for Orange Money users effective November 2.
Reporting sources
- Orange Money : Des retraits moins chers · L'Essor
