The National Health Insurance Authority (NHIA) has reported significant progress in National Health Insurance Scheme (NHIS) membership coverage in Ghana's Dormaa West District. Active membership has risen from 89.01 percent in September 2025 to 90.25 percent in September 2026. This achievement places Dormaa West above the 80 percent membership threshold used as an indicator of progress towards Universal Health Coverage (UHC). The district has a population of approximately 54,428 people across more than 96 communities.
The NHIA Chief Executive Officer (CEO), Dr. Victor Asare Bampoe, highlighted this achievement at the commissioning of a new NHIA office in the district. He expressed appreciation to stakeholders, including President John Dramani Mahama, the Minister of Health, and the Minister of Finance, for their support towards strengthening the Authority. Dr. Bampoe emphasized that the new facility should serve as a centre where NHIS members receive timely assistance and have their concerns addressed.
Dr. Asare Bampoe cautioned healthcare providers and staff against imposing illegal charges or top-ups on members for services covered under the NHIS. He urged officials to educate members about their rights and stressed that sustainable healthcare delivery under the NHIS requires sustainable healthcare providers to ensure prompt and predictable reimbursement. The NHIA has pursued a 50 percent increase in service tariffs and has paid healthcare providers nationwide about GH¢1.7 billion so far this year.
The Bono Regional Director of the National Health Insurance Authority (NHIA), Isaac Badu Amponsah, described the former working conditions at the Dormaa West District Office as deplorable. He cited cramped spaces, unreliable power supply, and poor sanitation as significant challenges for both staff and members. The concerns were promptly brought to the attention of the NHIA Chief Executive Officer, who responded swiftly with measures to improve the working environment and enhance service delivery.
Mr. Amponsah reaffirmed the commitment of the regional directorate to sustained dedication, hard work, and professionalism as it works to advance the mandate of the NHIA and improve healthcare access across the Bono Region. The new office aims to address the previous challenges and provide a better environment for NHIA services.
The Member of Parliament for Dormaa West Constituency, Vincent Oppong Asamoah, commended community members for their selfless commitment and active involvement in monitoring and supervising the project. He urged Assembly members, heads of institutions, community leaders, and residents to take an active interest in development projects initiated by politicians within their communities.
The NHIA CEO urged staff to take proper care of the new facility and ensure that it serves its intended purpose, representing access, responsiveness, accountability, and trust. The new office is expected to enhance service delivery and contribute to Ghana's journey towards Universal Health Coverage.
Key points
- The Dormaa West District has achieved 90.25% NHIS membership, exceeding the 80% threshold for Universal Health Coverage.
- The NHIA has paid healthcare providers nationwide about GH¢1.7 billion so far this year.
- The new NHIA office aims to provide a better environment for NHIA services and address previous challenges.