Residents seeking police clearance services in Kericho, Kenya, will benefit from faster and more efficient processing following the installation of a new Multi-Biometric Identification System (MBIS) at the Kericho Huduma Centre. The system, installed by a technical team from the Directorate of Criminal Investigations (DCI) Headquarters in Nairobi, is expected to strengthen biometric identification and improve the processing of Police Clearance Certificates. The installation was led by Assistant Superintendent of Police (ASP) Samson Ireri.
The installation of the MBIS is a major milestone in the government's efforts to harness technology to modernize public service delivery, according to Kericho Huduma Centre Manager Peter Liaulo. The new system will strengthen the centre's capacity to provide efficient, reliable, and accessible DCI services while reducing delays experienced by members of the public. Liaulo expressed optimism that the technology will improve efficiency, reduce delays, and make the experience of seeking government services much better.
The upgraded system will make it easier for residents to access DCI-related services locally, reducing the need to travel to Nairobi to obtain services available within the county. Liaulo said the objective at Huduma Kenya is to bring government services closer to the people. The MBIS is a DCI technology that supports biometric identification using different biometric characteristics and forms part of ongoing efforts to modernize the processing of DCI services.
The MBIS will increase the centre's capacity to handle the growing number of customers seeking Police Clearance Certificates. Liaulo said the system will help speed up processing, reduce waiting times, and improve overall efficiency in service delivery. The technology will also enable the centre to serve people more effectively and is in line with the government's broader digital transformation agenda.
Police Clearance Certificates are required for various purposes, including employment, travel, education, and other official requirements. Efficient processing of the certificates is therefore important to members of the public who require them for personal and professional purposes. Liaulo urged residents seeking DCI services to take advantage of the improved facilities while following the required application procedures.
The installation was witnessed by Kericho Deputy County Commissioner Stella Wanyela, who handed over the first certificate to a customer following the commissioning of the system. Wanyela welcomed the new technology, describing it as a boost to service delivery and an important development in improving access to government services. The installation is part of broader efforts to deploy modern biometric technology at DCI service points across the country.
The development supports the government's wider digital transformation agenda, which seeks to use technology to improve the delivery of public services and make them more accessible to citizens. Huduma Kenya continues to serve as a one-stop model through which citizens can access multiple government services in one location. The Kericho installation is expected to further enhance the centre's ability to meet rising demand while reducing the time and cost residents incur when seeking essential official services.
Key points
- The new Multi-Biometric Identification System (MBIS) will improve police clearance services at the Kericho Huduma Centre.
- The system will strengthen biometric identification and improve the processing of Police Clearance Certificates.
- The installation is part of the government's efforts to harness technology to modernize public service delivery.
