The Administrative Professionals Summit 2026 was held on 8 and 9 October 2026 under the theme, “Positioning for Greater Impact.” The summit challenged participants to move beyond task execution and position themselves as strategic contributors who create measurable organisational value. The virtual first day attracted over 90 participants, while about 85 delegates attended the in-person Impact Lab and practical workshop at Palms by Eagle in Accra on the second day.
Participating organisations included the Volta River Authority, University of Ghana Medical Centre, National Communications Authority, Benso Oil Palm Plantation PLC, The Bank Hospital, Social Security and National Insurance Trust, Meridian Ports Authority, African Center for Economic Transformation, University of Energy and Natural Resources, Accra Technical University and University of Cape Coast, Ho Technical University, West African Gas Pipeline among others.
Delivering the Day 1 keynote, leadership developer, author and executive coach Yawa Hansen-Quao spoke on “Advancing Influence: What Modern Organisations Need—and How High-Impact Administrative Professionals Deliver It.” She encouraged administrative professionals to “treat themselves as assets” by deliberately investing in their development, strengthening their expertise and adapting to changes in technology and the workplace.
Day 1 also featured an international panel discussion titled “Behind Every High-Performing Organisation: The Strategic Role of Administrative Excellence.” The panel brought together Clara Chukwu, Founder of Boss Behind The Boss, Nigeria; Shireen Dreyer, an administrative operations, governance and business administration professional from South Africa; and Amber Portis, Founder and CEO of A.Greenhouse Agency, United States.
Elizabeth Sutkowska of Poland, founder of Assistologist, delivered the final Day 1 presentation on “From Invisible to Indispensable: How Administrative Professionals Drive Measurable Organisational Results.” She introduced participants to her AI-powered Task Category Navigator, which classifies administrative responsibilities as operational, tactical or strategic and helps professionals describe their work in terms of action, results and business impact.
The summit concluded with awards recognising outstanding NAPG members for their contributions to the association and the administrative profession. A special certificate was presented to Ms Stella Akyere-Takyi, Assistant Administrative Services Manager at Benso Oil Palm Plantation PLC, as the summit’s most active participant. NAPG President Rebecca A. Afful said the summit was designed to help administrative professionals recognise that their work extends beyond traditional support.
Key points
- The summit aimed to equip administrative professionals with skills to create measurable organisational value and adapt to changes in technology and the workplace.
- The event featured international speakers and panel discussions on administrative excellence and the strategic role of administrative professionals.
- Participants received practical workbooks and tools to support the continued application of lessons from the summit.
