MTN Ghana has warned small and medium-sized enterprises (SMEs) to protect their digital and mobile financial accounts by not sharing personal identification numbers (PINs) or responding to suspicious codes and links. The warning was given by Eric Antwi, Regional Sales Manager for MTN Business, Northern Business Unit, at an SME Capacity Building Programme in Sunyani. The program aimed to equip entrepreneurs with practical skills and digital tools to strengthen their businesses.
The program, organized by MTN in partnership with Graphic Business, focused on digital security and the importance of entrepreneurs taking personal responsibility for protecting their accounts. Mr. Antwi emphasized that PINs are unique identities and should not be disclosed. He also warned against fraudsters sending messages or codes and asking recipients to enter them into their phones.
As SMEs increasingly adopt digital platforms, protecting digital accounts has become crucial. Mr. Antwi encouraged entrepreneurs to be cautious about suspicious links, unsolicited requests for codes, and fraudulent calls purportedly coming from MTN. He urged business owners not to involve themselves in any cartel that asks them to enter codes into their phones, stressing that security starts with the individual user.
MTN Business introduced participants to digital solutions that can help improve operations and competitiveness. These solutions include Adwumapa, designed to support women entrepreneurs with tailored digital services, and YellowBiz, which enables SMEs to establish an online presence through websites. The goal is to help businesses transition to digital operations and take advantage of digital financial services.
During the program, MTN identified five SMEs for further support. The selected businesses will receive additional financial literacy training, coaching, and mentorship to help them strengthen their operations. Mr. Antwi emphasized that SMEs need more coaching, footwork, and hand-holding, and that knowledge is a valuable resource for entrepreneurs to grow their businesses.
Participants found the lessons helpful in equipping them with practical skills to improve their businesses, manage customers, and strengthen teamwork. Ruth Afari Boakye, founder of Black Girl Natural Ventures, said the training had strengthened her understanding of digital payments and customer relations. Margaret Bansah, chief executive of Marjjbans Enterprise, noted that understanding different temperaments and working with Gen Zs would help businesses build stronger teams.
The initiative is expected to translate into tangible business growth and help SMEs integrate digital tools into their existing businesses. Benjamin Tsatsu Korsinah, Senior Zonal Business Manager for Ashanti, Brong Ahafo, and the Northern Regions at Graphic Communications Group Limited, expects the initiative to unlock new opportunities for growth and contribute to broader economic activities. The partnership between MTN and Graphic Business aims to support sustained business development.
Key points
- MTN Ghana warns SMEs to protect their digital accounts by not sharing PINs or responding to suspicious codes and links.
- The program aimed to equip entrepreneurs with practical skills and digital tools to strengthen their businesses.
- MTN identified five SMEs for further support, including additional financial literacy training, coaching, and mentorship.
