Morocco's National Union for Administrative Reform, affiliated with the Moroccan Workers' Union (UMT), has urged incoming Head of Government Fatima Ezzahra El Mansouri to prioritize digital transformation and administrative reform. The union emphasized the need for accelerated modernization of public services, expanded investment in artificial intelligence, and strengthened skills and working conditions of public employees. This call comes as El Mansouri prepares to form Morocco's new government.
El Mansouri was appointed by King Mohammed VI on September 29 and tasked with forming a new government after her Authenticity and Modernity Party (PAM) won the largest number of seats in the September 23 legislative elections. The union's statement sets out a series of demands for the incoming government, focusing on public administration and digital transformation. These demands are crucial in improving public services and citizens' relationship with the state.
The union highlighted that digital transformation and administrative reform can no longer be treated as purely technical or management projects. Instead, they are strategic choices linked to Morocco's economic future, the quality of public services, and citizens' relationship with the state. The union also warned against any attempt to dismantle the institutional unity of the digital transition and administrative reform sector for "narrow political" reasons.
The union emphasized that technology should be used to improve services and strengthen fairness, transparency, and efficiency rather than reproduce existing weaknesses within the administration. This approach is essential in maintaining the trust of citizens and ensuring that public services are delivered effectively. The union also welcomed the outgoing government's sectoral social dialogue and highlighted the April 30, 2026 social agreement.
The social agreement helped address several professional and social issues affecting public employees. However, the union noted that several commitments remain unfinished, particularly measures aimed at motivating and retaining skilled workers. The union called on the incoming government to turn these commitments into concrete legal and professional gains. This will help improve the working conditions and motivation of public employees.
The union also called for promotions and incentives to be based on merit, performance, experience, and specialization. They urged greater transparency and fairness in human-resource management to protect public funds and strengthen trust in institutions. Stronger action against corruption, favoritism, and mismanagement is also necessary to ensure accountability and transparency.
Ultimately, the union linked the modernization of Morocco's administration to the treatment of its employees. Protecting public services and defending workers' rights should remain complementary goals for Mansouri's incoming government. The union's demands will be crucial in shaping the future of Morocco's public administration and digital transformation.
Key points
- The National Union for Administrative Reform calls on Fatima Ezzahra El Mansouri's government to prioritize digital transformation and administrative reform.
- The union emphasizes the need for accelerated modernization of public services, expanded investment in artificial intelligence, and strengthened skills and working conditions of public employees.
- The union's demands aim to improve public services, citizens' relationship with the state, and the working conditions of public employees.
