The Ministry of Higher Education and Scientific Research in Madagascar has introduced a new digital platform called "e-courrier" to facilitate the tracking of documents within the ministry. This platform allows employees, teachers, researchers, students, and stakeholders to track documents online, eliminating the need to physically visit the ministry. According to Dr. Rasoamanana Radoniaina Andriantsiresy, Director of Information Systems and New Technologies, the platform sends email notifications once documents have been processed.

The e-courrier platform has been in use for over two months and has already processed 90% of documents that require tracking within the ministry, excluding those that require special handling. The ministry aims to digitize its services to improve the quality of services provided to those in need. The platform is part of the ministry's efforts to modernize and streamline its operations.

The Ministry of Higher Education and Scientific Research has also launched an online service category on its website, offering eight services related to document tracking. The e-courrier platform provides a unique reference number for each document, allowing users to track their documents online and avoid losing them.

The introduction of the e-courrier platform is part of the ministry's efforts to improve the efficiency and transparency of its operations. According to Minister Pr Ravonimanantsoa Ndao-hialy Manda-Vy, the ministry aims to provide better services to the public through the use of digital technologies.

The e-courrier platform has been well-received by users, who appreciate the convenience and ease of use it provides. With the platform, users can track their documents from anywhere, at any time, and receive notifications when their documents have been processed.

The Ministry of Higher Education and Scientific Research plans to continue to expand its digital services and improve the efficiency of its operations. The e-courrier platform is just one example of the ministry's efforts to harness the power of technology to improve the lives of its citizens.

The introduction of the e-courrier platform is a significant step towards the digitization of the ministry's services and demonstrates the government's commitment to improving the efficiency and transparency of its operations. The platform is expected to have a positive impact on the lives of students, researchers, and other stakeholders who rely on the ministry's services.

Key points

  • The e-courrier platform has processed 90% of documents that require tracking within the ministry.
  • The platform provides a unique reference number for each document, allowing users to track their documents online.
  • The ministry plans to continue to expand its digital services and improve the efficiency of its operations.

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SaharaWire

Reporting for SaharaWire from the Nairobi bureau.