Loanco Financial Services Limited, a Bank of Zambia licensed non-bank deposit-taking microfinance institution, is expanding its Collections team and seeking a Portfolio Officer. The successful candidate will be responsible for managing a portfolio of approximately 150 clients across all classifications. The role involves executing the full collections playbook for each client according to classification, performing daily and weekly contact, debit-order follow-up, and maintaining accurate system notes.
The Portfolio Officer will report to the Collections Manager and provide weekly updates on portfolio movement. The role requires a Diploma or Degree in Banking, Finance, Business Administration, or a related field, with a minimum of 1-2 years of experience in collections, debt recovery, or credit control, preferably in microfinance or payroll lending. Strong negotiation, persistence, and communication skills are essential for this position.
The successful candidate will be responsible for ensuring fair-treatment standards and regulatory compliance in all interactions. They will also prepare complete files for legal hand-over when required. Loanco Financial Services offers a competitive package aligned to market, with a basic salary range of ZMW 11,000 – 13,000 per month, depending on experience, plus a performance bonus linked to improvement on the allocated portfolio.
Loanco Financial Services Limited specializes in payroll lending and is licensed by the Bank of Zambia. The institution is an equal opportunity employer and is committed to providing a supportive work environment. The Portfolio Officer position is a full-time role based in Lusaka, Zambia.
To apply for the Portfolio Officer position, candidates should send their CV and a brief cover letter to [email protected] with the subject line “Collections Portfolio Officer – [Your Name]” by 8 November 2026. Only shortlisted candidates will be contacted. The application process involves submitting a CV and cover letter, and candidates should ensure they meet the required qualifications and experience.
The Portfolio Officer role involves managing a book of approximately K3 million and requires computer literacy and comfort with loan systems. The position offers an opportunity for a motivated and organized individual to join a growing team and contribute to the institution's success.
Loanco Financial Services has recently advertised other positions, including a Credit Assessor and a Credit and Admin Manager. The institution is committed to providing employment opportunities to qualified candidates and is an equal opportunity employer.
Key points
- The Portfolio Officer position requires a minimum of 1-2 years of experience in collections, debt recovery, or credit control.
- The role involves managing a portfolio of approximately 150 clients and a book of K3 million.
- The position offers a competitive package, including a basic salary range of ZMW 11,000 – 13,000 per month and a performance bonus.
